• Premium Services Supervisor

    ASM Global (Fishers, IN)


    POSITION: Premium Services Supervisor

     

    DEPARTMENT: Food & Beverage

     

    REPORTS TO: Premium Services Manager

     

    FLSA STATUS: Hourly, Non Exempt

    LEGENDS & ASM GLOBAL

    Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world’s most iconic brands and venues.

     

    Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.

     

    ASM Global , the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.

     

    Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

     

    Fishers Event Center has an excellent and immediate opening for a part-time Premium Services Supervisor at the Fishers Event Center. The Premium Services Supervisor requires an individual to have supervisory skills, customer service skills, positive attitude, knowledge of food preparation , oversee all areas in preparing location and area for day-to-day operation.

    Essential Duties and Responsibilities

    + Ordering, receiving and preparing food items

    + Attend in-house event-related meetings and relays immediate changes with other departments

    + Oversee and direct hourly culinary staff

    + Must posses effective communication with Suite owners. Suite guests, premium guests

    + Ensures all requisitions to the Warehouse and Kitchen are received in a timely manner, in accordance with Company policy.

    + Coordinates with Kitchen on the timing and production of functions

    + Must possess effective communications skills to liaise between Kitchen and Warehouse Teams

    + Able to adequately trouble shoot point of sale equipment

    + Oversees. Direct and assist suite attendants /catering staff , bartenders or premium club staff

    + Check on suites and clubs throughout events to ensure a high level of gust service

    + Maintaining all Suite and premium club equipment cleanliness

    + Inventory and quality controls

    + Working hours vary by show to include days, nights, weekdays, and weekends

    Supervisory Responsibilities

    Directly supervises all kitchen personnel and stewarding staff. Carries out supervisory responsibilities in accordance with company policies and applicable laws.

    Qualifications

    + To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

    + Serve-safe certified

    Education and/or Experience

    + At least 1 year of supervisory experience in a similar ve n ue or restaurant

    + Must possess a valid Indiana Server Liquor License and certificate of completion of Indiana Excise training courses

    Skills and Abilities

    + Advanced oral and written communication skills.

    + Strong orientation to customer service and ability to work with other staff members in the facility .

    + Results oriented individual with the ability to meet required budgetary goals.

    + Excellent organizational, planning, communication, and inter-personal skills.

    + Ability to undertake and complete multiple tasks.

    + Computer skills to include Excel programs.

    + Must adhere to local Health Department codes.

    + Ability to be creative with food presentations and maintain a quality product .

    WORKING CONDITIONS

    Physical Demands

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    This position requires s ubstantial daily activity including standing for 8+ hours , walking 20,000+ steps, lifting up to 50+ pounds, and manual dexterity to operate office equipment such as a computer is required .

     

    This position may require work inside or outside of the building, as needed by events.

     

    COMPENSATION $20 - $25/ hr

    NOTE:

    The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

     

    Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.