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Overview

QuickBooks seeks a Staff Content Designer to own and drive the end-to-end content strategy and execution for our largest and most complex business customers. The team is focused on providing foundational Reporting capabilities across the QuickBooks ecosystem, as well as a new Business Intelligence offerings — delivering proactive business insights and helping with financial planning. A Staff Content Designer is responsible for leading content design across a complex domain; driving

strategies for voice, tone, patterns, and accessibility; and partnering with product, technical, legal, and compliance partners to create effective and engaging content experiences.

What you'll bring

+ Bachelor's degree in English, Communications, or a related field preferred

+ 7+ years of experience in content design or a related field

+ Strong portfolio showing content design deliverables, including strategies

+ Excellent writing and editing skills

+ Experience with content strategy, information architecture, and user experience design

+ Strong understanding of design principles and best practices

+ Ability to work independently and as part of a team

+ Excellent communication and interpersonal skills

How you will lead

+ Lead the development and implementation of content design strategies for a suite of products — specifically, Reporting and Business Intelligence

+ Write clear, concise, and engaging content for a variety of audiences and purposes

+ Train product designers to effectively employ generative AI writing tools in crafting effective messaging for user flows

+ Support product designers in their content work, through coaching sessions or office hours

+ Coach and mentor other content designers on voice, tone, patterns, and accessibility. Review and edit content created by other designers

+ Collaborate with product managers, engineers, and other stakeholders, including marketing, to ensure that content is aligned with user needs and business goals

+ Conduct user research to understand user needs and preferences

+ Use data to define success, support hypotheses, and understand trends, collaborating with data partners to gain insights and ensure data usability

+ Contribute to roadmapping and planning, making informed decisions

+ Create content prototypes and mockups to test with customers

+ Present strategic and executional work at all levels of leadership, soliciting and acting on feedback received

+ Stay up-to-date on the latest trends in content design and development

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $171,500- 232,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits) (https://www.intuit.com/careers/benefits/full-time-employees/) . Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.