• Public Transportation Dispatcher

    City of Harrisonburg (Harrisonburg, VA)


    

     

    Public Transportation Dispatcher

     

    Salary

     

    $39,832.00 - $42,827.20 Annually

     

    Location

     

    Harrisonburg, VA

     

    Job Type

     

    Full-Time

     

    Job Number

     

    5141 - (July 2025)

     

    Department

     

    Public Transportation

     

    Opening Date

     

    07/15/2025

     

    Closing Date

     

    Continuous

    FLSA

    Non-Exempt

     

    + Description

    + Benefits

    + Questions

    Description

    Are you seeking a rewarding full-time position that allows you to utilize your customer service and administrative support skills in a casual yet professional work environment? If so, the City of Harrisonburg's Public Transportation Dispatcher position may be the right opportunity for you!

     

    The Public Transportation Dispatcher is a full-time, benefits-eligible position with a preferred hiring range of $19.15 - $20.59 per hour (equivalent to $39,832 - $42,827 annually); however, an exact salary will be determined per City policy. The ideal candidate for this position will be available to work the assigned shift (Monday - Friday, approximately 6:00am - 4:00pm, and occasional Saturdays, as needed ), have a thorough knowledge of the City's street system and the location of major buildings and facilities, and have the ability to provide excellent customer service. Applicants may be considered for future shifts that become available.

    As a Public Transportation Dispatcher, you'll be responsible for:

    + Receiving, dispatching, and recording transportation service requests;

    + Preparing and maintaining appropriate records and files, including transportation logs and dispatch sheets;

    + Providing information to callers about services and routing;

    + Providing information to drivers, as needed;

    + Calling replacement and substitute drivers, as needed;

    + Receiving, counting, and providing receipts for monies received from drivers;

    + Preparing tally sheets and reconciling receipts each day;

    + Preparing time sheets and recording in and out times, mileage, and passenger data;

    + Operating a City vehicle in the performance of the job duties;

    + Performing related tasks, as required.

    A detailed list of the ideal candidate's knowledge, skills, and abilities is available in the Public Transportation Dispatcher class specification (https://www.governmentjobs.com/careers/harrisonburg/classspecs/1012109?keywords=5141&pagetype=classSpecifications) .

    Minimum Qualifications

    + High school diploma or GED. An equivalent combination of education and experience may be used to meet this requirement.

    + Valid driver's license.

    + Availability to work the assigned shift Monday - Friday (approximately 6:00am - 4:00pm) and occasional Saturdays, as needed. Applicants may be considered for future shifts that become available.

    + Click here to view the physical requirements of this position. (https://www.governmentjobs.com/careers/harrisonburg/classspecs/1012109?keywords=5141&pagetype=classSpecifications)

    Successful applicants for this position will be subject to the following screenings and must receive satisfactory results:

    + DMV record check;

    + FTA drug screen;

    + Criminal background check.

     

    This position is subject to alcohol and controlled substances testing as required by the U.S. Department of Transportation due to the nature of duties.

     

    Supplemental Information

     

    To Apply: To be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history. This position may close at any time after 10 calendar days. (posted 07/15/2025)

     

    The City provides an excellent benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave and holidays.

     

    All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.

     

    The City of Harrisonburg is an Equal Opportunity Employer.

     

    Full-time employees are eligible for a comprehensive benefits package, including 15.5 observed holidays. More information on available benefits is listed on the City's website (https://www.harrisonburgva.gov/benefits-and-compensation) .