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Details

**Open Date** 07/16/2025

**Requisition Number** PRN16142N

**Job Title** UU Student - Computer

**Working Title** Web Accessibility & Support Services Intern

**Job Grade** SJ

**FLSA Code** Nonexempt

**Patient Sensitive Job Code?** No

**Type** Non Benefited Staff / Student

**Temporary?** No

**Standard Hours per Week** 19 hours

**Full Time or Part Time?** Part Time

**Shift** Variable

Work Schedule Summary

M-F 9-5

**Is this a work study job?** No

**VP Area** President

**Department** 00420 - Information Management

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** $15/hr

**Close Date** 10/15/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

The Web Support & Usability team, a division of University IT, is seeking a University of Utah student to support digital accessibility and related web support services for college, departmental, and program websites using the Modern Campus content management system. This position will focus on improving website accessibility by resolving issues identified through automated scans and conducting manual testing to ensure compliance with WCAG 2.1 AA standards. Training will be provided, but the ideal candidate is detail-oriented, eager to learn, and committed to making the web more inclusive and user-friendly.

Responsibilities

Assist with identifying, documenting, and resolving accessibility issues flagged by automated testing tools

Conduct manual accessibility checks using tools such as screen readers, keyboard navigation, and browser extensions

Help track and maintain accessibility compliance data and reporting

Serve as a resource on accessibility best practices, staying current on industry standards and new regulations

Assist the support team in managing the support queue, analyzing requests, complaints, concerns, and suggestions, ensuring prompt and appropriate follow-through

Provide top-tier customer service and website support, ensuring timely completion of requests and friendly, comprehensive communication

Create and enhance webpages within the Modern Campus CMS to improve usability, accessibility, and overall web presence

Support tool administration and content migration tasks

Provide accurate time estimates and project plans; accurately track and report time by project

Minimum Qualifications

Current Univeristy of Utah student

Preferences

Interest in a long-term internship (more than one year)

Experience creating and editing content within a CMS environment

Familiarity with web accessibility standards (e.g., WCAG 2.1) and related tools

Exposure to other web industry best practices including: Writing for the web, Usability testing and research methodologies, Search engine optimization, Website migration processes

Experience or coursework in HTML , CSS , or JavaScript

Interest in digital inclusion and a desire to help improve the web experience for all users, including those with disabilities

Special Instructions Summary

Additional Information

**About UIT** :**University Information Technology ( UIT )**, the central IT service provider for the University of Utah, reports to the U’s**Chief Information Officer**and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services ( CIS ) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

**About the University of Utah** : Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to**arts and museum venues**and a member of the**BIG -12 Conference**.**Skiing and snowboarding opportunities**are a short distance from campus, and opportunities to pursue activities from**biking to hiking to fishing abound**. Salt Lake City is home to the**Utah Symphony and Opera**,**Ballet West**,**professional sports teams**, and a wide range of other cultural and recreational activities.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.