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Job Summary

The Director, Facilities is responsible for overseeing the day-to-day operations, maintenance, and management of all physical facilities and infrastructure within the organization. This includes managing facility teams, ensuring compliance with safety and environmental regulations, optimizing the use of facilities, and supporting a high-quality work environment. The Director is a key leader in ensuring that facilities are operational, cost-effective, and aligned with the organization's business goals. This role requires both strategic and hands-on management of facilities services, including building operations, maintenance, and space planning.

**This is an On-site position located in Franklin, TN.**

Essential Functions

+ Oversees the day-to-day operations of facility maintenance teams, ensuring timely and high-quality completion of repairs, maintenance, and building operations.

+ Ensures compliance with all safety, environmental, and regulatory requirements, including maintaining disaster and emergency preparedness plans, conducting safety audits, and leading emergency drills.

+ Manages vendor relationships, including property management, security personnel, janitorial services, food services, and contracted maintenance providers, ensuring service standards are met or exceeded.

+ Serves as the designated Safety Officer, identifying and mitigating potential hazards through regular audits, staff training, and safety initiatives.

+ Monitors and analyzes performance benchmarks for facility operations, identifying areas for improvement and implementing corrective actions as needed.

+ Manages space planning and optimization to ensure efficient use of facilities and alignment with organizational growth and strategic objectives.

+ Oversees the procurement, maintenance, and distribution of equipment and supplies to support facilities operations, ensuring timely delivery and cost-effectiveness.

+ Serves as the primary point of contact for after-hours emergencies, coordinating responses and supporting facility needs as required.

+ Oversees mailroom and shipping operations, ensuring timely and accurate handling of mail, packages, and delivery services such as UPS and FedEx.

+ Partners with internal teams such as Internal Audit to ensure compliance with organizational policies and performs regular audits and reports for accountability.

+ Manages facility-related projects, including Oracle system projects and purchase orders, ensuring timely and cost-effective completion.

+ Collaborates with BDC staff to monitor and maintain devices, equipment, and other facility infrastructure to ensure uninterrupted operations.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

Qualifications

+ Bachelor's Degree in Facilities Management, Engineering, Business Administration, or a related field required

+ 5-7 years of experience in facilities management, maintenance operations, or a related field required

+ 3-5 years of experience managing vendor relationships and ensuring compliance with regulatory standards required

+ 5-7 years of experience in a leadership or manager role leading cross-functional teams and managing multi-facility operations preferred

+ Experience in managing large facilities, multiple buildings, or corporate campuses preferred

Knowledge, Skills and Abilities

+ Comprehensive knowledge of facility maintenance operations, safety regulations, and environmental compliance.

+ Strong leadership and team management skills, with the ability to mentor and develop team members.

+ Effective vendor and contractor management skills, ensuring quality service delivery and cost control.

+ Excellent problem-solving abilities and the capacity to manage multiple projects and priorities simultaneously.

+ Proficient in budgeting, cost analysis, and financial management for facility operations.

+ Strong interpersonal and communication skills, with the ability to collaborate effectively with internal and external stakeholders.

+ Proficiency in computer systems and software applications relevant to facilities management, including Oracle and other asset management tools.

Licenses and Certifications

+ Certified Facilities Manager (CFM) preferred

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.