• IS System Analyst, Full Time

    Lawrence General Hospital (Lawrence, MA)


    Position Summary:

    This role will initially provide interim support for MEDITECH Expanse PCS (Patient Care Services), EDM (Emergency Department Management), and SUR (Surgical Services). Over time, the position will transition to assuming primary responsibility for supporting IDM (Imaging and Document Management) and other clinical information systems.

    DUTIES AND RESPONSIBILITIES:

    + Provides technical assistance for application design, testing, and development through timely resolution, clear communication, and user support.

    + Evaluate software solutions based on user needs by maintaining application knowledge and making informed recommendations.

    + Conduct systems analysis and workflow documentation for application implementation with implementation adherence to timelines and accuracy in documentation.

    + Recommend hardware/software solutions through informed purchasing advice and applying current technology knowledge.

    + Lead projects and upgrades with effective planning, escalation management, and team collaboration.

    + Communicate project status and recommend improvements by providing proactive updates and actionable suggestions.

    + Develop and manage project timelines which are aligned with hospital standards and methodologies.

    + Ensure compliance with hospital and Information Systems policies and procedures through documentation, on-call participation, and mobile responsiveness.

    + Lead and participate in project meetings through task delegation, effective communication, and presentations.

    + Stay current with industry and regulatory changes through continuous learning and making relevant contributions.

    + Design and test solutions to meet user requirements by focusing on customer satisfaction and pre-deployment testing.

    + Create user documentation and training materials through clarity in training and documentation usability.

    + Collaborate cross-functionally for application success via stakeholder engagement and communication.

    + Troubleshoot HL7 interface issues through interface reliability and issue resolution.

    + Perform additional assigned duties with flexibility and initiative.

    EDUCATION AND RELATED EXPERIENCE:

    Required:

    + Associate degree in Information Systems with 5+ years of relevant experience.

    + Demonstrated experience with MEDITECH Expanse Clinical Applications, with a strong focus on PCS, EDM, SUR, IDM, and IDM modules preferred.

    + Two to three years as a systems analyst or project lead in software applications.

    + Must demonstrate strong communication, documentation, and technical translation skills.

    + Detail-oriented, self-motivated, and effective both independently and in team settings.

    + Capable of translating technical content for non-technical stakeholders.

    Preferred:

    + Bachelor’s degree in Information Systems-related field or equivalent.

    + Healthcare Information Systems experience is preferred.

    + Familiarity with additional clinical systems, including Varian (oncology), Natus (EEG and Sleep Studies), and Viewpoint (maternal-fetal medicine), is highly desirable.

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