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Description

Introduction

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Manager EHRMission Hospital

Benefits

Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

We are seeking a Manager EHR for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Manager - EHR Support provides technical and managerial leadership in establishing goals and priorities and in the overall management of current and planned clinical application systems and services within an HCA division. This position ensures continuity and alignment of the division’s clinical application services direction and plans with HCA’s corporate ITG strategies, division ITG strategic plans, and facility needs, and participates in architecting the division’s clinical application services infrastructure and in the development of guidelines, procedures, and standards.

Primary responsibilities include serving as the EHR leader for the division contacts, managing the EHR Analytics and engineer teams and coordinating consistent support of EHR clinical applications within the organization. This individual also assists in resolving highly complex issues regarding clinical applications, coordinates division-wide testing and implementation of software releases, assists in developing strategies for training and tools for all clinical applications across the division, and champions standardization, utilization, optimization and use of best practices in clinical applications.

+ The Manager - EHR requires subject matter knowledge across clinical applications.

+ This position must stay abreast of latest clinical application developments to ensure service levels proactively meet or exceed corporate and division requirements and service level agreements with key stakeholders and vendors.

+ This position requires strong people management skills, personal drive, and the ability to see strategy through to execution in a matrix reporting environment. Strong written, verbal, and presentation skills are required.

SUPERVISES: EHR Analysts, Application Engineers, Contractors

GENERAL RESPONSIBILITIES

+ Responsible for technical and managerial leadership in establishing goals and priorities and in the overall management of current and planned clinical application systems and services within HCA.

+ Meets with corporate, division, and facility-level leadership teams, as needed, to align strategy, services, and coordinate implementation activities.

+ Responsible for personnel management, performance reviews, competency development, and coaching of staff.

+ Builds and maintains relationships with business operations, ITG leaders, and vendors.

+ Participates in resource planning and allocates resources to meet goals of the clinical application services area, ITG goals and business priorities.

+ Organizes, plans, assigns, and monitors completion of work.

+ Participates in the development of corporate and division-level clinical application standards, policies, and procedures.

+ Ensures that the design and use of clinical applications adhere to established HCA policies, procedures, and standards.

+ Leads analysis of organizational needs for development and implementation of clinical applications; interfaces with users to ensure that clinical applications are developed which meet their business and specifications.

+ Establishes and manages internal service level agreements and ensures external service level agreements with vendors are met.

+ Assists the director in the development of the budget and develops project cost estimates for division and/or facilities.

+ Ensures that service resources are assigned for the timely resolution of clinical application incidents and requests

+ Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests.

+ Creates an environment that encourages information sharing, team-based resolutions, cross-training, and process improvement within the area and across organizational boundaries.

+ Grows the support capabilities for clinical applications throughout division and corporate areas.

+ Works with EHR Support Analysts, EHR Support Specialists, Super User/Core Team Members, and Physician

+ Support Coordinators to assist with divisions plan for application standardization, utilization, integration, and optimization.

+ Promotes EHR system security and patient confidentiality and helps ensure compliance.

+ Coordinates the sharing of best practice models, and policies & procedures related to clinical application systems.

+ Participates in activities to improve departmental and organizational performance.

+ Establishes and maintains relationships with outside vendors of ITG products, professional organizations, contract employees, co-ops, external auditors, and consultants.

+ Builds strong relationships with clinical application users groups across HCA, ITG managers and directors.

+ Adheres to Code of Conduct and Mission & Value Statement.

+ Participates in special projects as needed and performs other duties as assigned.

RELEVANT WORK EXPERIENCE

+ 10+ years

MANAGEMENT EXPERIENCE

+ 3+ years

EDUCATION

+ Bachelor’s Degree Required

OTHER/SPECIAL QUALIFICATIONS

+ A thorough knowledge and understanding of current and emerging clinical applications technology

+ Mature understanding of clinical application support processes and workflow

+ Understands pertinent JCAHO, MQSA, HIPAA and ACR guidelines

+ Strong analytical skills and detailed organizational skills

+ Demonstrated ability to proactively identify needs, manage resources, and multi-task

+ Demonstrated ability to communicate effectively verbally and in writing

+ Demonstrated customer orientation

+ Strong leadership and management skills

+ Demonstrated ability to recruit, develop, and retain staff

+ Demonstrated ability to work in stressful situations

+ Competency in basic PC use and required tools

+ Must be able to drive to assigned sites to complete work

EDUCATION:

+ Bachelor’s degree required or equivalent experience

EXPERIENCE:

+ Three years of experience in clinical applications support

+ Three years managerial experience including budgeting, maintaining policies and database analysis

+ Experience in large, complex organization or corporate structured environment

+ Experience in team leadership and direct supervision

+ Experience creating and leading communications with direct reports, senior leaders, business partners, vendors

+ to ensure collaboration, efficiency, and service excellence

**CERTIFICATE/LICENSE** : Valid state license and proof of auto insurance, if applicable

**PHYSICAL DEMANDS/WORKING CONDITIONS:** Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 50 pounds occasionally. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Occasional travel among facilities in the division or to division or enterprise meetings may be required.

**OSHA CATEGORY:** The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Manager EHR opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.