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Administrative Support Specialist, Health Services (La Pine)

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Administrative Support Specialist, Health Services (La Pine)

Salary

$4,480.39 - $6,004.15 Monthly

Location

La Pine, OR

Job Type

Regular, full time, full benefits

Job Number

2025-00103

Department

Health Services

Opening Date

07/16/2025

Closing Date

Continuous

Bargaining Unit

AFSCME

+ Description

+ Benefits

+ Questions

Summary

ABOUT THE DEPARTMENT:

Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community-based settings.

Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence-based, recovery-oriented services in behavioral healthcare settings co-located with physical health providers.

To hear from staff about working at Deschutes County Behavioral Health, please click HERE. (https://vimeo.com/683937354/cce8815902)

ABOUT THE COUNTY:

We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices.

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you’ll consider joining our talented team.

ABOUT THE JOB:

The Administrative Support Specialist delivers essential administrative services within a dynamic team of professionals for the South County Hub. The South County Hub provides comprehensive services to adults, children, adolescents, and families. We utilize an integrated approach that treats co-occurring mental health and substance use disorders, partnering with medical providers to support the whole health needs of the people we serve.

This position is primarily based in La Pine, though travel to and working at other sites in Bend, La Pine and Redmond will be required on occasion. A typical schedule preferred for this position is Monday through Friday, 8am-5pm, although schedule options can be discussed.

Key Responsibilities:

+ Plans and coordinates administrative support functions and technical support services; provides administrative management of sensitive and confidential issues; exercises initiative and independent judgment in performing administrative functions; applies specific knowledge of County policies and procedures in order to organize and coordinate work.

+ Works independently, and makes appropriate decisions based on work experience and training; applies judgment to resolving problems, analyzing data, and making decisions; tracks Department issues and assures the effective communication of operational information; duties may vary according to job assignment.

+ Completes special projects and assignments where judgment, knowledge, and interpretation of County policies, procedures, and regulations are necessary; responds independently to inquiries, and resolves problems and customer service inquiries within scope of authority.

+ Manages assigned special projects for Department programs; assists with case management, and reviews and edits technical records; researches and compiles a variety of informational material from external and internal sources into narrative and statistical reports for special projects and technical issues.

What You Will Bring:

Knowledge of or experience with:

+ Creative thinking for improving efficiency and streamlining processes.

+ Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook, Teams) for document creation, data management and communication.

+ Techniques for dealing with the public, in person and over the telephone.

+ Principles and practices of file management, accounting/bookkeeping, record keeping, case management, and records management.

Skill in:

+ Working independently, and making appropriate decisions based on work experience and training; applying judgment to resolving problems, analyzing data, and making decisions; tracking Department issues and assuring the effective communication of operational information; duties may vary according to job assignment.

+ Entering data and numerical information into a computer system with speed and accuracy, and maintaining electronic records, files, and databases.

+ Establishing and maintaining cooperative working relationships with co-workers.

+ Using initiative and independent judgement within established procedural guidelines.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.

Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

Review the full job description by clickingHERE. (https://www.governmentjobs.com/careers/deschutes/classspecs)

Compensation

$4,480.39 to $6,004.15 per month for a 172.67-hour work month plus a 10% differential for those assigned to the La Pine location. Excellent County benefits package when eligible. This union-represented position is available immediately.

BENEFITS:

Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE (https://www.deschutes.org/sites/default/files/fileattachments/human\_resources/page/682/2025\_deschutes\_county\_benefits\_guide\_-\_final.pdf) for full benefit details.

Minimum Qualifications

+ High school diploma or GED equivalent;

+ AND four (4) years of administrative support experience;

+ OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job.

Preferred Qualifications:

+ Bilingual in English and Spanish language.

+ Knowledge of EHR software, specifically the EPIC/OCHIN platform.

Necessary Special Requirements

Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.

Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions.

Must be willing to work a flexible schedule when necessary, to meet client and department needs.

NOTE: Per OAR 407-007-0000 to 407-007-0100 (https://www.oregon.gov/DHS/BUSINESS-SERVICES/CHC/Documents/crim-records-abuse-rules-dhs-employees-volunteers-contractors-407.pdf) this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please clickHERE (https://www.oregon.gov/dhs/BUSINESS-SERVICES/CHC/Documents/DAS%20Criminal%20Records%20Checks%20rules%20eff%202016%20Jan%204.pdf) to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position.

Deschutes County is proud to be an equal opportunity employer. We strive to build an inclusive environment that encourages, supports, and represents the diverse voices and needs of our communities. All are encouraged to apply - we welcome diverse perspectives and experiences.

If you are a veteran and would like to apply for Veterans' Preference, please click HERE (https://www.deschutes.org/hr/page/veterans-preference-information-and-instructions) for information.

Excellent County benefit package when eligible.

Deschutes County offers eligible employees a comprehensive health care package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following 1 month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, Deschutes County provides a generous and comprehensive benefits program to eligible employees.

Employer paid benefit offerings include:

+ Life Insurance for employee and dependents

+ Accidental Death and Dismemberment Insurance

+ Long-term Disability Insurance

+ Employee Assistance Program

+ Retirement Program through Oregon PERS

+ Time Management Leave

Employee paid voluntary benefit offerings include:

+ 125 Flexible Spending Program

+ 457 Deferred Compensation Program

+ Supplemental Life and Accident Insurance

To learn more about Deschutes County's generous benefit offerings, please visitwww.deschutes.org/hrand click on Employee Benefits.

01

This position requires a high school diploma or GED equivalent; AND four (4) years of administrative support experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Do you meet the qualifications as listed above?

+ Yes

+ No

02

Please describe how you meet the minimum qualifications as listed above. Be specific with regard to education and years of experience.

03

Preference will be given for bilingual in English and Spanish. Do you speak and/or write in English and Spanish?

+ No.

+ Yes, I speak English and some Spanish.

+ Yes, I speak English and Spanish fluently.

+ Yes, I speak and write in English and Spanish.

04

Preference will be given for experience working with EHR software, such as the EPIC/OCHIN platform. Do you have experience in EHR software, specifically the EPIC/OCHIN platform?

+ Yes

+ No

05

If yes, please briefly describe your experience with EHR software, specifically the EPIC/OCHIN platform.

06

Please summarize your proficiency with software like Excel, PowerPoint, Canva, OneNote, Word, Outlook, Teams, GovAI, and any other relevant programs.

07

Please provide a concise overview of your experience handling sensitive client/patient information.

08

Please describe a specific instance in which you effectively resolved a difficult situation involving a colleague. What measures did you implement?

09

Please summarize your expertise in organizing meetings, developing agendas, and recording meeting minutes.

10

Each staff member at every level is an individual who brings different experiences, perspectives and contributions into the workplace and as such, has a unique opportunity to help build healthy culture. How would you contribute to a healthy culture and maintain a positive work environment?

11

Are you able to meet the requirements of the position with or without accommodation?

+ Yes

+ No

Required Question

Employer

Deschutes County Human Resources

Address

1300 NW Wall Street Suite 201Bend, Oregon, 97703

Phone

(541) 388-6553

Website

https://www.deschutes.org/jobs

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