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Directly reporting to the Supervisor, Audio Visual, the Audio-Visual Technician serves a critical role in the Student Center Complex and Conference Services (Shalala Student Center, Whitten University Center, Rathskeller, Lakeside Patio/Stage, Lakeside Village, Foote Green, and the Rock Plaza), in overseeing the daily operation of audio-visual equipment and providing audio-visual expertise and assistance to all events and activities throughout the Student Center Complex. The Audio-Visual Technician provides multi- media equipment and support to a wide variety of events including musical and theatrical performances as well as lectures.

PRIMARY DUTIES AND RESPONSIBILITIES:

Audio Visual and Event Support

+ Sets up and operates audio and video equipment, including integrated equipment in conjunction with SCC Operations Team staff.

+ Responsible for operation of audio, video, lighting, and multi-media for events.

+ Coordinate and facilitate audio visual resources with external customers and media, including facilitating live-stream video, recordings, and news feeds.

+ Works with performers and presenters across a broad range of events and activities, including musical performances, lectures, and theatrical performances; Coordinates necessary equipment and oversees audio mixes and lighting.

+ Responsible for setup, operation, and equipment used for live band performances including weekly performances by student and community performers.

+ Provides walk-throughs and training to customers in the use of audio, video, and multi- media computer equipment including integrated equipment.

Daily Operations

+ Assist with the physical maintenance, troubleshooting, and repair of the audio/video equipment and other multi-media equipment including inventory of cables and large sound equipment.

+ Assist customers by providing on-site troubleshooting with SCC supplied and/or integrated equipment.

+ Provides walk-throughs and training to Student Center Complex staff in the use of audio, video, and multi-media computer equipment.

+ Works a flexible schedule with a minimum of 80 hours bi-weekly including evening, nights, and weekends.

+ Perform other duties as assigned.

Administrative Responsibilities

+ Position provides supervision to student assistants.

+ Provides supervision of work for student assistants during daily operations and event support.

+ Assists in training, delegating assignments, and in the assessment of quality of work of student assistants.

+ Responsible for providing event support requirements to assigned student assistants.

+ Respond to inquiries from Student Center Complex team, event organizers, and other relevant constituents via email, phone, or in-person.

+ Attend meetings, trainings, and walk-throughs as requested and required.

+ Be familiar with and work within policies and procedures of the Student Center Complex

+ Assist with projects, tasks, scheduling, and assessment of equipment.

+ Assist Manager, Technology with projects, tasks, and audio-visual inquiries.

+ Perform other duties as assigned.

Minimum Qualifications

Required Qualifications

+ Associate's degree.

+ Minimum of 1 year demonstrated live sound/music engineering experience in an event driven environment. Any relevant education, certifications and/or work experience may be considered.

+ Audio engineering experience or similar to include band setups of various types including ability to setup, mic, and run a live band performance of various sizes and instrumentation.

+ Experience with a variety of audio, visual, and multi-media equipment required.

+ Ability to work evenings, nights, and weekends, as required.

+ Will be required to be certified in operation and safe use of an electric scissor lift (University of Miami will provide training required).

+ Ability to work independently and with minimal supervision.

+ Excellent customer service skills required; Experience working with a variety of customers in a customer service environment required.

+ Must be able to lift/carry/push/pull 75 lbs.

+ Must be able to climb/reach.

Highly Desirable/Preferred

+ High school plus 2 years demonstrated experience; Associate’s degree in related field

+ 2 years of experience in an audio-visual or computer support department in a university and/or hospitality setting including audio/visual maintenance and troubleshooting.

+ Experience working with stage lighting, gobos, light blending, and lighting boards/consoles/software; Experience with Crestron, Extron, Dante, and/or other integrated audio/visual equipment and systems.

+ Strong written and oral communication skills.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

A5