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Clinical Trials Billing Analyst
- Rochester Regional Health (Rochester, NY)
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Job Title: Clinical Trials Billing AnalystDepartment: FinanceLocation: Rochester, NYHours Per Week: 40Schedule: Days, Monday – Friday
SUMMARY The Clinical Trials Billing Analyst is responsible for day-to-day invoicing, reconciliations, and client billing issues and concerns. This includes processing files to add charges to invoices, working with exchange rates, and communicating with teams cross-departmentally to ensure all information provided for invoicing is accurate and complete.
RESPONSIBILITIES
+ Maintain an up-to-date billing database identifying terms, handling fees, and contact information.
+ Review all invoices from global laboratories.
+ Run all preliminary invoices during each billing cycle, and provide to project managers for approval. Review for accuracy and run final invoices.
+ Ensure delivery of final invoices to sponsor or Clinical Research Organization (CRO) with appropriate documentation to online portals or via e-mail.
+ Update a check-off list and bill all extraneous items that are manually imported including frozen storage, shipping supplies, etc.
+ Utilize Excel formulas to process files with billable charges and contact the file owner to address concerns.
+ Respond to client and project manager inquiries as appropriate.
+ Apply current monthly exchange rate, categorize expenses and post to correct protocol.
+ Review, obtain management approval if required, and post for billing all courier invoices. Resolve any issues when reviewing courier invoices with vendor and request credits as needed.
+ Analyze invoicing versus proposals and review any questions with management.
+ Review for payment all referral laboratory invoices pertaining to Clinical Trials’ protocols and work with CTSA to resolve any questions.
+ Set up new work orders including billing terms in billing system.
+ Process change orders to update billing terms and update POs.
+ Reconcile studies and provide additional details by line item for client requests.
+ Work cross-departmentally to resolve pricing and invoicing discrepancies.
+ Prepare sales analysis of protocol activity versus bids for sales representatives and sponsors.
+ Run and review reports identifying out of protocol additional testing and zero kit charges. Obtain pricing and bill to correct protocol.
+ Apply all payments received to individual protocol accounts, and within ledger system.
+ Notify sponsor or CRO regarding any and all outstanding balances currently due. Update individual protocol Accounts Receivable records.
+ Submit change requests to develop, enhance, modify and implement changes to Clinical Trials billing software.
+ Assist with the training of new employees.
+ Perform duties with a general working knowledge of FDA, NYSDOH, GCP, ICH and other pertinent regulations, as these pertain to Clinical Trials.
+ Perform other duties as assigned
REQUIRED QUALIFICATIONS
+ Associate’s Degree preferred in Accounting or Business Administration
+ Two years of experience in accounting, finance or billing required
PREFERRED QUALIFICATIONS
+ MS dynamics experience preferred
+ Advanced excel skillset
+ Two years of experience in customer service preferred
+ Excellent organizational, problem solving, planning, customer service and communication skills
+ Strong attention to detail
+ Demonstrated understanding of billing and accounting principles
+ Demonstrated ability to multi-task and manage competing priorities
+ Demonstrated ability to work independently and within a team environment
+ Proficient in word
+ Experience and comfort working in a high volume, fast paced environment
EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.
PAY RANGE:
$20.00 - $24.00
CITY:
Rochester
POSTAL CODE:
14624
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.
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