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Administrative Coordinator 3

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Administrative Coordinator 3

Salary

$2,387.00 - $4,089.00 Monthly

Location

Opelousas, LA

Job Type

Classified

Job Number

OPH/SP/210654

Department

LDH-Office of Public Health

Opening Date

07/16/2025

Closing Date

7/26/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health (https://ldh.la.gov/)

OPH’s Administrative Coordinator 3 is in a specialized position in the Parish Health Unit (PHU) in the Office of Public Health (OPH). This unit provides personal and environmental health services including but not limited to Reproductive Health, Immunization (LINKS), Tuberculosis (TB), Women, Infant and Children Supplemental Food Program (WIC), Children’s Special Health Services (CSHS), Genetics Program, Vital Records and Sanitarian Services. Functions in a fast-paced, multi-functional, complex position. Routinely, independently and professionally performs several duties simultaneously including interviewing patients, entering patient data in an electronic medical record (EHR) system, assessing and collecting fees, answering telephone inquiries, etc. In order to perform these functions, incumbent must use a pc and be adept at local, EHR and internet programs which may include: EHR, CARS (Computerized Accounts Receivable System), Outlook, LaMedicaid, Microsoft Word, STARLIMS, LINKS, LEERS, LAWIN, etc. When any program is unavailable, must be prepared to manually complete any duty.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLLOWING COMPETENCIES:

Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.

Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

Managing Resources: The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.

Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.

Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.

Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

Exhibiting Social Awareness: The ability to identify and adapt your actions based on the situation and the personality, behavior, and emotions of others.

Minimum Qualifications

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) .

Job Duties and Other Information

Job Duties:

This Administrative Coordinator 3 will function as a Community Health Worker (CHW) performing outreach and administrative functions at the Parish Health Unit systematically identify, track and refer health-related social needs of the community and determine eligibility. Acts as the administrative partner between these clients and health and social services in the community; linking clients with community services that may address their health-related social needs (i.e. housing instability, food insecurity, utility needs, interpersonal violence, and transportation needs).

+ Meets patients in the parish health unit and conduct a needs assessment survey, including helping patients to set health goals. Makes weekly follow-up calls and home visits to patients. Motivating patients to meet their health goals. Helping patients with social issues like homelessness, substance abuse and hunger. Assists patients with organizing their records. Making follow-up appointments and filling their prescriptions. Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). Work with other CHWs and staff to create a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.) in St. Landry parish.

+ Document each patient encounter in detail. Prepare reports and documents as needed or requested. Maintains confidentiality per HIPAA guidelines in regard to patient information. Identifies and documents systems barriers in efforts to connect clients to health and social services. Provides input into the developments and implementation of community programs created in response to the identified needs. Attend a weekly group meeting with other CHWs and program supervisors.

Position-Specific Details:

Appointment Type: Probationary appointment

Cost Center: 3262109004/9994900

Position Number(s): 56054

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Shambrielle Pooler

[email protected]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.

+ 1= I have no experience and/or am uncomfortable accepting direction

+ 2= I have limited experience or require assistance to accept direction

+ 3= I can accept direction

+ 4= I can accept directions and help others improve their ability to accept direction

02

ADi: Explain your rating by providing specific and relevant examples in the box below.

03

AEI: Rate your ability to act with ethics and integrity based on our definition: The ability to be consistent, honest, and a trustworthy steward of State resources.

+ 1= I have no experience and/or am uncomfortable acting with ethics and integrity

+ 2= I have limited experience or require assistance to act with ethics and integrity

+ 3= I can act with ethics and integrity

+ 4= I can act with ethics and integrity and help others improve their ability to act with ethics and integrity

04

AEI: Explain your rating by providing specific and relevant examples in the box below.

05

CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

+ 1= I have no experience and/or am uncomfortable communicating effectively

+ 2= I have limited experience or require assistance to communicate effectively

+ 3= I can communicate effectively

+ 4= I can communicate effectively and help others improve their communication

06

CE: Explain your rating by providing specific and relevant examples in the box below.

07

DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.

+ 1= I have no experience and/or am uncomfortable displaying professionalism

+ 2= I have limited experience or require assistance to display professionalism

+ 3= I can display professionalism

+ 4= I can display professionalism and help others improve their ability to display professionalism

08

DPf: Explain your rating by providing specific and relevant examples in the box below.

09

ESA: Rate your ability to exhibit social awareness based on our definition: The ability to identify and adapt your actions based on the situation and the personality, behavior, and emotions of others.

+ 1= I have no experience and/or am uncomfortable exhibiting social awareness

+ 2= I have limited experience or require assistance to exhibit social awareness

+ 3= I can exhibit social awareness

+ 4= I can exhibit social awareness and help others improve their ability to exhibit social awareness

10

ESA: Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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