• Senior Analyst - Retail Operations and Learning…

    Bridgestone Americas (Nashville, TN)


    Company Overview

     

    Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

     

    Job Category

     

    Retail

    Position Summary

    The Senior Analyst – Retail Operations and Learning Technology supports BSRO retail locations, corporate departments, and educational training initiatives by gathering, validating, and analyzing data, developing reports, and implementing data-driven solutions. This role also supports the BSRO Learning Management System (LMS) and collaborates with IT and HR teams to find technical solutions for data needs.

    Responsibilities

    Reporting, Data, and Analytics:

    + Process, track, analyze, and verify program accuracy for compliance.

    + Create and provide analysis and reports using multiple data platforms.

    + Support leaders with reports, issue research, and data-driven recommendations.

    + Develop and distribute ad-hoc reports.

    + Recommend countermeasures based on business analysis.

    + Develop operational procedures and document data flow.

    + Perform data verification as needed.

    Operational Cross-Functional Support:

    + Collaborate on operational and reporting/analytics projects.

    + Lead and support special projects and operational excellence initiatives.

    + Support strategic direction for learning technology, including LMS and content delivery.

    + Act as an expert on learning data analytics and liaison to the Enterprise LMS Team.

    + Ensure efficient operation and support of the LMS.

    + Provide support to department with labor and productivity data, analysis, and insights.

    Expense Management and Budget Reconciliation:

    + Manage payment and reconciliation of expenses for Retail and Field Operations.

    + Support expense management for large-scale meetings and events.

    Data Solutions and Automation:

    + Develop data collection systems for various needs (e.g., AMEX, chargeback, hotel management).

    + Collaborate on data solutions fitting the infrastructure.

    + Create monthly and annual performance reports.

    + Implement automated solutions for education data processes.

    + Maintain and enhance reporting for the education team and field.

    Minimum Qualifications

    + Bachelor’s degree in business, data analytics, or related field, or 3+ years of equivalent experience.

    + Proficiency in MS Office Suite and advanced Excel skills.

    + Experience with data visualization tools (Power BI, Tableau).

    + Experience with financial systems (Lawson, SAP).

    + Ability to work with large datasets in cloud-based data warehouse environments.

    + Strong problem-solving skills, attention to detail, and ability to work independently and in teams.

    + Excellent communication and presentation skills.

    PREFERRED QUALIFICATIONS

    + Retail automotive experience.

    + Learning and Development experience.

    + Experience with data transformation tools (Alteryx) and Excel PowerQuery/PowerPivot.

    SUPERVISORY RESPONSIBILITIES

    This role is an individual contributor role with no direct reports.

     

    At Bridgestone, you are Free to Be

     

    We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

     

    What we offer

     

    At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:

     

    + A supportive and engaging onboarding experience to ensure a smooth transition into our team.

    + The opportunity to develop and grow, through training and regular mentorship.

    + Corporate Social Responsibility activities.

    + A truly global, dynamic and challenging work environment.

    + Agility and work/life effectiveness and your long-term well-being.

    + A diverse and inclusive team.

     

    _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._

     

    Employment Eligibility

     

    If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.