"Alerted.org

Solutions Engineer

Business Affairs: University IT (UIT), Redwood City, California, United States

New

Information Technology Services

Post Date 1 day ago

Requisition # 106870

_This role is open to candidates anywhere in the United States. Stanford University hasfive Regional Pay Structures. The compensation for this position will be based on the location of the successful candidate. The expected pay range for this position is $124,682 to $150,000 per annum._

_Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs._

_At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process._

Endpoint Engineering and Development is seeking a **Solutions Engineer** to join us on a mission to elevate the experience of our systems and enrich the lives of the Stanford University community. In this position, you will:

+ Lead the continued evolution of our Jamf environment and spearhead the strategic migration to Microsoft Intune.

+ Architect and execute complex technical solutions by partnering with developers and engineers on projects ranging from targeted scripts to sophisticated, cross-functional implementations.

+ Administer cloud infrastructure (AWS/GCP) to support and enhance our endpoint management services.

+ Present to different audiences, from end-users to senior leadership, on the status of endpoint management projects and initiatives.

+ Achieve outstanding results in support of our mission while modeling the team’s values.

About EED

Endpoint Engineering and Development (EED) provides a portfolio of products and services that solve problems and build experience. EED offers software development, systems engineering, and product management. EED is part of University Information Technology (UIT), a 700-person strong organization supporting 100+ services. We are a dynamic, collaborative, and mission-driven team that designs, builds, and manages the tools and services that empower the Stanford community.

EED takes pride in bringing desktop and mobile solutions to Stanford because supporting a world-class university’s research and education mission can positively impact the world. We’re incredibly excited to bring new endpoint management systems and software to Stanford.

Minimum requirements

Education & Experience:

Bachelor's degree and five years of relevant experience, or a combination of education and relevant experience.

Knowledge, Skills, and Abilities:

+ Expert-level experience in designing, implementing, supporting, and planning Jamf rollouts in a large-scale enterprise organization.

+ Ability to provide strategic guidance and execution for Microsoft Intune..

+ Expert-level knowledge of macOS and advanced knowledge of Windows environments, including hardware, software, and security hardening.

+ Advanced proficiency in scripting languages such as Python, Bash, or PowerShell, with desirable experience in modern development languages like Swift.

+ Deep understanding of enterprise networking concepts, including security, directory services (AD, OD), and cloud infrastructure (AWS/Azure).

+ Demonstrated experience with Microsoft Azure, Intune, and Azure Active Directory, including a strong understanding of Identity Provider (IdP) configurations and integrations, such as Shibboleth or other SAML-based solutions.

+ Advanced knowledge of endpoint security concepts and best practices, with experience securing devices in environments requiring additional security, such as government or financial sectors.

+ Experience with CI/CD tools for build automation and deployment.

+ Direct experience developing and managing middleware solutions and supporting infrastructure.

+ Proven ability to work independently on complex projects and collaboratively within a team, with a strong aptitude for training, presenting, and mentoring others on technical topics.

+ Experience using ticketing systems such as Jira and ServiceNow to provide excellent customer support.

Core duties include:

+ Design, build, and maintain the operating system environment for macOS and Windows endpoints, ensuring optimal performance, reliability, and security.

+ Develop custom applications, tools, and middleware to solve unique endpoint management challenges and automate complex workflows.

+ Serve as a subject matter expert on Jamf, providing strategic direction for the evolution of the service and creating best-practice documentation.

+ Lead the design and configuration of endpoint and network security, ensuring alignment with university-wide security standards.

+ Architect and configure scalable solutions encompassing network, server, and client devices for university initiatives.

+ Develop automated solutions for the installation, modification, and management of software, utilities, and workstation environments to maintain an "Out of Box" user experience.

+ Compare, evaluate, and implement new technologies, and integrate systems into the computing environment.

+ Resolve complex system problems and provide consultation or training to support personnel and end-users.

+ Facilitate vendor relationships and act as a liaison with various departments across campus.

Why Stanford is For You

Envision a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and outstanding perks empower you with:

+ **Freedom to grow.** We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to an outstanding author or global leader speak.

+ **A caring culture.** We provide superb retirement plans, generous time-off, and family care resources.

+ **A healthier you.** Climb our rock wall, or choose from hundreds of health or fitness classes at our premier exercise facilities. We also provide excellent health care benefits.

+ **Discovery and fun.** Stroll through historic sculptures, trails, and museums.

+ **Enviable resources.** Enjoy free commuter programs, ridesharing incentives, discounts, and more!

How to Apply

Interested? We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit your résumé and a cover letter along with your online application.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting acontact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

+ **Schedule: Full-time**

+ **Job Code: 4833**

+ **Employee Status: Regular**

+ **Grade: K**

+ **Requisition ID: 106870**

+ **Work Arrangement : Hybrid Eligible, Remote Eligible**