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Overview

Our Commitment to EquityThe Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

The Y is looking for a committed and skilled individual to fill the role of Float Case Manager, which is essential for supporting Foster Care programs that aid youth and families facing challenges such as foster care, homelessness, school disconnection, and juvenile justice involvement. In this position, the Case Manager will empower youth to develop important independent living skills while fostering a supportive environment that aligns with program goals.

Responsibilities include providing general case management and direct care, promoting independent living skills in areas like employment and education, addressing risk factors, and guiding youth through various systems to ensure successful transitions and stability during crises. The Case Manager will also connect families to community resources, facilitate goal-setting, and make appropriate referrals. Strong leadership skills are necessary for organizing and leading wraparound family team meetings to address the complex needs of youth and families involved with multiple systems, including criminal justice, mental health, and substance use. Additionally, the role involves creating and implementing tailored family care plans, enhancing natural support systems, coordinating care, responding to crises, advocating for clients, and maintaining essential documentation.

This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.

Position Type/Expected Hours of Work:

This is a full-time position with variable working hours. A sample weekly schedule is as follows:

+ Sunday: 4:00pm – 12:00am (facility-based)

+ Monday: 4:00pm-12:00am (facility-based)

+ Tuesday: 10:00am-6:30pm (community-based)

+ Wednesday: 9:00am-5:30pm (community-based)

+ Thursday: 9:00am-5:30pm (community-based)

+ Friday: Off

+ Saturday: Off

The role involves providing in-person, community-based case management and facility-based direct care services to individuals and families. Staff are expected to travel to various locations in the community as part of their daily work, delivering support and interventions directly in the field. This position may offer a hybrid schedule, with the opportunity to work remotely for administrative tasks or documentation on days when community-based appointments and/or facility-based shifts are not scheduled.

What You Will Get From Working at The Y: • Membership to the YMCA of Greater Seattle for you and your household • Medical, Dental, Vision, and Life insurance • Retirement with generous employer contributions • Free access to mental health resources • Rapidly accruing paid time off (PTO) • Full-time employees qualify for a 50% discount, and part-time employees qualify for a 25% discount, on eligible Childcare Services.

Hiring Range: $24.00 – $27.00/hr

Responsibilities

+ Provides program coordination to one or more program areas, ensuring staff coverage, support for staff and participants and other operational activities as assigned.

+ Provides specialized services to youth and young adults in education, employment/career development, housing, technology or other designated field and supports them in achieving their goals.

+ Participate in monthly meetings with DCYF social workers, Shared Planning Meetings, Family Team Decision Meetings.

+ Case coordination with other community partners, DCYF social workers, schools, and other service providers on the youth’s team.

+ Provides intensive case management and care coordination services to the assigned caseload

+ Build strong relationships with Y program participants to effectively provide quality services.

+ Develops individualized, strengths-based, youth-driven service plans.

+ Supports program director(s) in ensuring high-quality service delivery, contract compliance and outcome achievement; must understand contract/grant terms and conditions.

+ Researches best practices in field; creates and maintains specialized resource library.

+ Maintains clear, accurate, timely documentation, service plans, progress updates, outcomes and other documentation in designated databases.

+ Ensure all contract-required client progress reviews and reports are completed thoroughly and accurately, are well written and submitted on time.

+ Ensure each client's information is kept confidential and only released per HIPPA, DSHS, and YMCA policy and procedure.

+ Prepare for meetings: Develop a meeting agenda with the youth, family, and other team members; schedule meetings at a place/time that is accommodating (comfortable and convenient) to the youth and family and available to all team members; prepare visual aids or tools to facilitate the meeting process; and inform all team members of the date, time and location of each meeting.

+ Attend and participate in meetings and training as designated by the Program Director.

+ Attend and participate in consultations, team meetings, and weekly supervision.

+ Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially.

+ Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community.

+ Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.

Code of Conduct for Applicants (https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=191063&hashed=999166779)

Qualifications

+ Bachelor’s degree in psychology, social work, administration or related field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.

+ Experience working with teens or young adults in foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.

+ Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.

+ Strong verbal and written communication skills, including skills in coaching and giving/receiving feedback.

+ Basic computer skills and working knowledge of Microsoft Office.

+ Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.

+ Current state approved First Aid and CPR certification.*

+ Current approved HIV blood borne pathogens training.*

+ Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.

*       Within 30 days of employment or first available training.

Authorized Driver Requirement

This safety-sensitive role requires transporting clients as “authorized drivers” for the Y using your vehicle. To meet this requirement, you must be age 21+, have a valid driver's license for at least three years and possessing a driving record that meets Y standards (no more than two moving violations within the last three years, no significant incidents such as reckless driving, DUI/DWI, no tickets 20+ miles above the speed limit etc. within 5 years) and proof of current auto insurance; minimum recommended coverage limits are $300,000 per incident, and current vehicle registration is required. You must also pass a drug screen that will test for impairing substances, including marijuana.

Reliable Transportation RequirementThis role requires the incumbent to have access to reliable transportation to meet clients/families in the community in a timely manner.

Our Commitment

The YMCA of Greater Seattle (YGS) is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.

We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.

If you need assistance of any kind with the application process, reach out to [email protected].