• Pathology Support Technician

    Novant Health (Winston Salem, NC)


    Job Summary

    Pathology Support Tech II

     

    Department: Anatomic Pathology

     

    Shift: Full Time Mon-Fri 8:30AM-5:00PM

     

    • Precision. Compliance. Coordination.

     

    Are you a detail-obsessed, highly organized professional who thrives in a healthcare support role? Join Novant Health as a Pathology Support Technician II, where your administrative precision directly supports life-saving diagnoses and patient care.

     

    •️ Your Mission:

     

    Working under the guidance of the Anatomic Pathology Manager and Pathologists, you’ll be the go-to expert for managing send-out requests, maintaining critical pathology records, and ensuring full regulatory compliance.

     

    • What You’ll Do:

    + Process and track pathology send-out requests (slides, blocks, records)

    + Communicate with physicians/requestors to collect or clarify information

    + Respond appropriately to legal requests, ensuring HIPAA, CLIA, and OSHA compliance

    + Maintain meticulous records per CAP and NHLS retention policies

    + Coordinate shipping via FedEx and other carriers

    + Provide timely updates and top-tier service to support Novant Health’s clinical teams

    • What You Bring:

    + High school diploma or GED required

    + Administrative or clinical support experience in healthcare or pathology preferred

    + Strong attention to detail and communication skills

    + Ability to manage multiple priorities with accuracy and discretion

    • Why Novant Health?

    + Supportive, mission-focused culture

    + Professional development opportunities

    + Comprehensive benefits: health, retirement, tuition support & more

    + A place where your work truly matters—to patients, providers, and the care team

    • Help power the precision of pathology. Your accuracy shapes outcomes.

    Responsibilities

    It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

     

    + Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.

    + The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

    + All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

    Qualifications

    + Education: High School Diploma or GED, required. 2 Year / Associate Degree Or completion of Medical Terminology Course , preferred.

    + Experience: 3 years of Clerical experience in the medical field, preferred. 3 years of Clerical experience in Pathology or Laboratory Medicine, preferred.

    + Additional skills required:

    + Working knowledge of the computer keyboard and must be capable of being trained on the pathology computer system.

    + Proper telephone etiquette.

    + Proper filing of slides/blocks.

    + Confirm two patient identifiers on all materials received in and released from the lab.

    + Additional skills preferred:

    + Beaker/Epic Experience.

    + ARCOS block system storage.

     

    Job Opening ID

     

    98760