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Working Title: Zoo Security Officer

Job Class: Campus Security Officer

Agency: Minnesota Zoological Garden

+ **Job ID** : 87464

+ **Location** : Apple Valley

+ **Telework Eligible** : No

+ **Full/Part Time** : Intermittent

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 07/16/2025

+ **Closing Date** : 08/06/2025

+ **Hiring Agency/Seniority Unit** : Minnesota Zoological Garden / Zoo Gardens-Insuff Wk Tm

+ **Division/Unit** : Operations / Health & Security

+ **Work Shift/Work Hours** : Work hours vary and may include daytime, evening, and/or overnights

+ **Days of Work** : Varies

+ **Travel Required** : No

+ **Salary Range:** $23.26 - $32.06 / hourly

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 218 - Insufficient Work Time/Unrep

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This posting may be used to fill multiple positions.

The position is responsible for ensuring the safety and security of the Minnesota Zoo campus of nearly 500 acres with over 10 miles of roads/pathways and over 120 buildings including a high school, a preschool, and a full-scale summer day camp program, serving up to 10,000 people per day including visitors, school children, staff, volunteers, and hundreds of onsite contractors. The position responds to criminal, medical, mechanical, animal, weather-related and other emergencies at the campus and provides primary direction and decision-making during incidents on the campus that occur during daytime zoo hours and numerous evening events throughout the year.

Duties include but not limited to:

+ **Patrol Zoo grounds and facilities campus-wide, by foot and vehicle, for emergency, security and safety incidents, ensuring issues are responded to in a courteous and professional manner, resolved promptly, or escalated to the appropriate resource. Deter unlawful or other inappropriate activity by making assigned rounds in accordance with prescribed policies and procedures; and monitoring, investigating and/or reporting unusual or suspicious conditions or incidents.**

+ **Monitor security, communications, and environmental systems from a central control point. The work involves monitoring electronic equipment such as closed circuit T.V. cameras, an electronic environmental monitoring system, emergency phone lines, and intrusion sound alarm.**

+ **Coordinate all emergency responses and serve as incident command, as appropriate, during critical safety or security incidents. Provide emergency first aid care to level of training for guests, staff, volunteers, interns, externs, and contractors** **until the patient is able to be escalated to a higher level of care.**

+ **Maintain facility access control by enforcing established key/key card responsibility procedures for all campus buildings issuing keys/key cards, ordering materials and equipment for key cards, and maintaining a database.**

+ **Perform recordkeeping and reporting of safety, health, and security access, inspections, concerns and/or incidents ensuring details and data are accurately captured in a timely manner or within required timeframes and easily accessible.**

+ **Perform other duties as assigned to ensure the smooth functioning of the** **department** **and maintain the reputation of the** **organization** **as a viable business partner.**

The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position. To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Minimum Qualifications

+ **Two (2) years of experience as a Security Patrol Officer, Crime Prevention Officer, Peace Officer, or similar work. Associate’s degree in law enforcement, or related field may substitute for 1 year of experience; bachelor’s degree in above areas may substitute for 2 years of experience**

+ **Currently certified in First Aid or ability to obtain within 3 months**

+ **Ability to complete certification in ICS 100, ICS 200 and ICS 700 Incident Command courses within 3 months**

+ **Ability to complete DEAI, Implicit Bias, and De-escalation training within the first year**

+ **Valid current driver’s license**

+ **Ability to provide lead work to staff members**

+ **Written and verbal communication skills sufficient to complete incident forms and other security related documents, and to verbally communicate with staff in an effective manner**

+ **Ability to work with individuals in a respectful manner and to accurately identify needs and effectively address needs and establish rapport**

+ **Ability to relate and work effectively with people from diverse cultural, economic, and ethnic backgrounds**

Preferred Qualifications

+ **Experience in or knowledge of security at a major public or cultural institution**

+ **Experience in or knowledge of standard public safety practices including de-escalation**

+ **Experience in or knowledge of first aid and/or emergency medical techniques**

+ **Associate’s degree or higher.**

+ **Dispatching experience or experience with multi-line phone systems**

+ **Computer knowledge sufficient to use IP Camera Systems, Networking, SDS software programs, etc.**

+ **Knowledge of Right to Know, Occupation Safety (OSHA), hazardous materials and waste safety procedures**

+ **Knowledge of applicable city ordinances, State of Minnesota and federal criminal and civil law**

+ **Knowledge of traffic control procedures and parking regulations**

+ **Knowledge of standard police practices including rules of evidence/chain of custody, citizen’s arrest power, loss prevention techniques, data privacy act, intrusion alarms, detections, surveillance system and fire alarms**

+ **Ability to resolve problems and make comprehensive decisions quickly and effectively.**

+ **Fluency in ASL, Karen, Spanish, Hmong, or any other non-English language**

Physical Requirements

+ **Ability to walk grounds, run, bend, kneel, stoop, reach upward, climb ladders and stairs, move heavy objects**

+ **Ability to lift children and adults using appropriate body mechanics to chairs, cots, ambulances, etc.**

+ **Ability to push/pull up to 150 pounds**

+ **Ability to lift carry and/or move up to 50 pounds**

Additional Requirements

Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

It is policy of the Minnesota Zoo that all candidates submit to a background check prior to employment. The background check may consist of the following components:

+ Conflict of Interest Review

+ Criminal History Check including fingerprinting

+ Education Verification

+ Employment Reference / Records Check

+ License / Certification Verification

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.