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Job Title: Business Analyst Workforce Management…
- Insight Global (Woonsocket, RI)
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Job Description
Overview
We are seeking a Business Analyst (BA) with strong analytical and process design skills to support the CVSH HRIT in the ongoing enhancement and implementation of workforce management systems, including Workbrain. This role will focus on requirements gathering, testing, and stakeholder collaboration, with an emphasis on time and attendance functionalities and future scheduling modules.
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Key Responsibilities
Partner with cross-functional teams including HR, IT, and Payroll to gather and document business requirements.
Support the Workbrain upgrade and implementation of new modules (e.g., Attendance, Scheduling).
Collaborate with the vendor (Strada) and internal teams to manage day-to-day application operations, review testing, etc.
Analyze data to identify trends, issues, and opportunities for process improvement.
Contribute to governance efforts in a lean organizational structure.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Required Qualifications
37 years of experience as a Business Analyst, preferably in workforce or HR systems.
Strong experience in requirements gathering, testing, and stakeholder communication.
Familiarity with Workforce Management (WFM) systems; Workbrain experience is a plus but not required.
Understanding of time and attendance systems; experience with scheduling modules is a bonus.
Ability to think critically and interpret data to support decision-making.
Experience with flowcharting and process design tools.
Exposure to agile methodologies and participation in sprint planning and retrospectives. Preferred Qualifications
Advanced SQL query experience
Familiarity with Workbrain/Infor HCM
Current hands on support in all phases of testing (unit, system, UAT), ensuring quality and alignment with business needs.
Create process flows and documentation using tools like Visio, Lucidchart, Jira, Confluence, and ServiceNow. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
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