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Job Description

A company based in Boulder, Colorado is seeking to add a System Support Engineer, Workday professional to their team. This person will be responsible for providing Tier II support for Workday HCM and Financials across multiple nonprofit clients. Youll troubleshoot moderately complex issues, handle escalations, and perform data corrections, while also supporting proactive monitoring and basic configuration updates. In this multi-tenant MSP environment, your work will directly improve system stability and efficiency. This position can be based in either Orlando, FL or Boulder, CO, with a hybrid work schedule requiring a minimum of 3 days onsite per week for team collaboration. This role offers a salary range of $75,000 to $90,000, depending on years of experience. If this opportunity aligns with your career goals, please apply today!

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

13 years of Workday support experience in HCM and/or Financials, including Tier II troubleshooting

Proficient in Workday configuration, reporting, issue resolution, and integration monitoring

Strong written and verbal communication skills, with the ability to explain technical concepts to diverse audiences

Skilled at managing multiple clients, tenants, and support tickets simultaneously

Excellent customer service and problem-solving abilities Bachelors degree in Computer Science, IT, Business Systems, or equivalent experience

Familiarity with Workday integrations, including data flows with external financial or donor systems; able to assist in troubleshooting

Experience with Workday Studio, Workday Extend, or middleware platforms

Background supporting nonprofit or mission-driven organizations

Workday certifications or completion of Workday Pro courses

Prior experience supporting multiple clients in an MSP or SaaS environment null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].