• Sales Support

    Robert Half Office Team (Austin, TX)


    Description

    We are looking for a dedicated Customer Service Representative (CSR) to provide post-sale support to the Sales team. This role plays a key part in ensuring a smooth customer experience and maintaining strong relationships across a diverse client base of over 100 customers.

    Key Responsibilities:

    + Provide post-sale support to ensure customer satisfaction

    + Manage order processing, including coding and pricing approvals, system entry, and shipment coordination

    + Maintain strong, personable relationships with customers to encourage long-term engagement

    + Collaborate with a close-knit team of three to support ongoing sales initiatives

    + Balance multiple tasks while maintaining accuracy and attention to detail

    + Prioritize responsibilities using effective time management skills

    + Handle email communication and occasional phone interaction with clients

    Requirements

    Qualifications:

    + Strong multitasking and attention to detail

    + Intermediate proficiency in Microsoft Excel

    + Familiarity with SAP, Keytone, and Microsoft 365 is a plus

    + Excellent communication skills and a customer-focused mindset

    + Comfortable working in a team-oriented environment

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .