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PROGRAM SPECIALIST--SOCIAL SERVICES (EC)

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PROGRAM SPECIALIST--SOCIAL SERVICES (EC)

Salary

$3,649.00 - $6,566.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

LDOE50554011-070925EL-EC

Department

Education-State Activities

Opening Date

07/17/2025

Closing Date

7/22/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

This position is located in Baton Rouge, LA

Office of Early Childhood Operations

Job Focus Area

The Program Specialist—Social Services is located within the Office of Early Childhood, Child Care Assistance Program, Quality Assurance and will report directly to the Program Consultant—Social Services. This is a complex professional position that provides support in the development and monitoring of a statewide system of programs, services and policies affecting the early childhood programs. The person in this position will provide support to the Child Care Assistance Program by conducting analysis of case and payment records utilizing the following systems: CAFE, TIPS, CAPS, etc. This position assists the supervisor with analyzing, reviewing and recommending improved service delivery to encompass the entire scope of CCAP processes. Additionally, responsibilities will include quality assurance of CCAP payment records for compliance with all federal and state laws, and departmental policies and procedures.

Preferred Experience:

The preferred candidate should have experience with eligibility determinations, analyzing data, planning, problem solving, and providing oversight and guidance. Preference will be given for candidates that are knowledgeable of CCAP and other early childhood programs that fall under LDOE, and possess a working knowledge of how they collaboratively function to ensure high quality early childhood services are provided in Louisiana. Additionally, the preferred candidate should possess professional public speaking skills for the purpose of providing training and presentations, and should have exceptional oral and written communication skills

Minimum Qualifications

Five years of experience in administrative services, public health, social services, or health services; OR

Six years of full-time experience in any field plus two years of experience in administrative services, public health, social services, or health services; OR

A bachelor’s degree plus two years of experience in administrative services, public health, social services, or health services; OR

An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus one year of experience in administrative services, public health, social services, or health services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere.

Job Duties and Other Information

Job Duties:

+ Program Support & Policy Management related to CCAP Payments

+ Responsible for quality assurance of payment records, reviewing and analyzing them for federal and state law compliance.

+ Actively participates in developing and implementing payment accuracy and program integrity initiatives.

+ Assists with federal and state audits.

+ Reviews and tracks incoming payment records

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment. The person hired for this position is expected to regularly report to the Baton Rouge office. Current permanent classified state employees may be required to accept a probationary appointment, if selected.

Career Progression: This position does not participate in a Career Progression Group.

Work Schedule: Work hours are Monday - Friday. Work hours will be determined.

Compensation: The salary offered will be determined based on qualifications and experience.

**Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career andnot the maximum amount we are allowed to pay a new hire .

How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. You may attach a resume; however only the information listed on the online application will be considered to determine qualification. All education, prior experience, including dates related to education and prior experienceMUST be listed on the online application.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

NOTE: Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

For further information about this vacancy contact:

Louisiana Department of Education – Human Resources

PO Box 94064

Baton Rouge, LA 70804

[email protected]

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

I understand that information on this application may be subject to investigation and verification and that any misrepresentation or material omission, including on my responses to supplemental questions, may cause my application to be rejected, my name to be removed from the eligible register, and/or subject me to disqualification from future job opportunities and/or dismissal from state service.

+ Yes

+ No

02

Do you have experience working with payments and/or payment reports?

+ Yes

+ No

03

If you answered YES to the previous question, please describe your experience and reference the experience included in your application (not resume). If you answered NO to the previous question, enter "N/A".

04

Do you have experience working with fraud, auditing, recovery, dispositions and/or investigations?

+ Yes

+ No

05

If you answered YES to the previous question, please describe your experience and reference the experience included in your application (not resume). If you answered NO to the previous question, enter "N/A".

06

Do you have experience with payment practices and procedures of a large federal program?

+ Yes

+ No

07

If you answered YES to the previous question, please describe your experience and reference the experience included in your application (not resume). If you answered NO to the previous question, enter "N/A".

08

Do you have knowledge of or experience with the Administration of Children and Families (ACF) reporting procedures in regards to payments, fraud, or systems?

+ Yes

+ No

09

If you answered YES to the previous question, please describe your experience and reference the experience included in your application (not resume). If you answered NO to the previous question, enter "N/A".

10

Are you a current employee of the Louisiana Department of Education? Please note - teachers and other employees of the school system are NOT considered employees of the LA Department of Education:

+ Yes

+ No

11

Please select how you qualify for this position from the options below.

+ Five years of experience in administrative services, public health, social services, or health services.

+ Six years of full-time experience in any field plus two years of experience in administrative services, public health, social services, or health services.

+ A bachelor’s degree plus two years of experience in administrative services, public health, social services, or health services.

+ An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus one year of experience in administrative services, public health, social services, or health services.

+ None of the above.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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