• Quality Improvement Specialist

    Richmond Community Services (Mount Kisco, NY)


    At Richmond Community Services, we’re committed to enhancing the quality of life for individuals with intellectual and developmental disabilities. As part of our ongoing efforts to deliver exceptional care and programs, we’re looking for a detail-oriented and proactive Quality Improvement Specialist to support our Quality team.

     

    If you're passionate about data, systems, and helping teams deliver meaningful impact — we want to hear from you.

     

    As the Quality Improvement Specialist, you’ll provide essential administrative and operational support to the Quality Improvement Team. You’ll help implement quality initiatives, maintain critical documentation, and ensure that our internal processes align with regulatory standards and agency goals.

     

    This is a great opportunity for someone who enjoys problem-solving, excels at organization, and wants to make a difference behind the scenes.

    Key Responsibilities:

    + Provide administrative support including report preparation, meeting coordination, and file maintenance.

    + Assist in implementing the Agency’s Quality Improvement Plan and Incident Review Committee initiatives.

    + Maintain accurate records of incidents, policies, and corrective action plans.

    + Coordinate and document department meetings, including minute-taking and follow-up tracking.

    + Participate in an incident on-call rotation, supporting timely response and investigations.

    + Manage department supplies and maintain organized resources.

    Qualifications:

    + High School Diploma required; Business/Secretarial School a plus.

    + Minimum 3 years of administrative experience, preferably supporting multiple team members.

    + Proficiency in Microsoft Office and Adobe.

    + Excellent verbal and written communication skills.

    + Strong attention to detail and organizational skills.

    + Valid driver’s license and reliable transportation required.

    Work Schedule:

    + Regularly scheduled 35-hour workweek with on-call rotations.

    + Hours may vary to accommodate training and agency needs.

     

    Why Join Us?

     

    + Competitive compensation and benefits package.

    + Opportunities for professional growth and development.

    + A supportive and mission-driven work environment.

     

    Richmond Community Services is an equal opportunity employer committed to diversity and inclusion.

     

    Employment Type: Full-Time, Non-Exempt

     

    Reports to: Director of Quality Improvement