"Alerted.org

Are you passionate about patient care and looking to make a meaningful impact in a fast-paced medical environment? Join our dedicated team, a leading practice committed to providing exceptional care.

Position Summary

As a Patient Services Representative, you will be the first point of contact for our patients. You’ll play a vital role in ensuring a smooth and welcoming experience, from scheduling appointments to verifying insurance and supporting clinical staff.

Key Responsibilities

+ Answer and route incoming calls in a professional and courteous manner

+ Schedule, confirm, and reschedule patient appointments

+ Greet patients and assist with check-in/check-out procedures

+ Verify insurance coverage and obtain necessary authorizations

+ Maintain accurate patient records in the electronic medical system

+ Coordinate with clinical staff to ensure timely patient flow

+ Handle patient inquiries and resolve issues with empathy and efficiency

Qualifications:

+ 1+ year of recent medical office administrative experience required.

+ Will consider any applicants that have experience with scheduling in a medical environment.

+ Will also consider any candidates with scheduling call center experience.

+ Qualified applicants must have the ability to communicate effectively with facility staff. A successful candidate will be a self-directed multitasker.

+ Athena is preferred, but not required.

Details:

+ Monday – Friday schedule | No weekends

+ Monday - Thursday: 8am - 4:45pm and Fridays 8am - 4:30pm

+ Location: Wallingford, CT

+ Training will be fully onsite for 2 weeks in Hartford, CT and then will move to Wallingford full time.

+ Pay: $19 - $20/hr. based on related experience

+ Pay Cycle – Weekly | Medical, Dental & Vision Benefits offered.

Pay and Benefits

The pay range for this position is $19.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Wallingford,CT.

Application Deadline

This position is anticipated to close on Jul 25, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.