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JR155565 CareBridge Support Advisor

CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through homecare and community-based services.

The CareBridge Support Advisor is responsible for representing CareBridge and its 24/7-member support program and building relationships in community-based settings. Specializing in our congregate facilities markets.

**Location:** Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

How will you make an impact:

+ Supports the community outreach and account team.

+ Assists with and completes communication plans to educate facility administrative and medical staff, provider agencies, and others in a community-based setting.

+ Communicates merits of enrolling members in services to achieve the growth goals.

+ Maintains current customer information across the market and specifically by facility and/or agency to update market sales plans.

+ Prepares and submits periodic outreach and engagement activity reports.

+ Supports internal teams and works collaboratively with multiple business units to improve operations, communications, processes, and services.

+ Provides administrative support to teams and completes ad hoc projects.

+ Attends conference calls, trainings, meetings.

+ Participates in and identifies local and regional conventions to represent the organization and its services.

+ Travels to customer sites or other offsite locations as necessary.

Minimum requirements:

+ Requires BS/BA diploma or equivalent and minimum 2 years of sales experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

+ Flexibility and ability to travel to onsite locations in KS, FL, OH, IN, AZ, IA,TN. Residency in a centrally located state to ensure easy access to these locations is preferred.

+ Proven experience in traveling to and engaging with congregate facilities, including communal housing, senior living, and group homes with varying levels of care.

+ Familiarity with clinical settings or a solid background in working within congregate facilities, communal housing, senior living, or group homes is highly preferred.

+ Demonstrated success in building relationships and liaising with executive leadership, including informing and educating them about the CareBridge product offerings.

+ Strong interpersonal skills with a notable preference for candidates who have experience in senior living environments.

+ Experience in community settings, including conducting thorough assessments for members, is essential.

+ Prior experience working collaboratively with clinicians and healthcare executives to achieve organizational goals.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.