"Alerted.org

Lead Case Manager

Job Details

Job Location

Stockton - 2291 W March - Stockton, CA

Position Type

Full Time

Education Level

High School

Salary Range

$27.00 - $27.00 Hourly

Job Category

Nonprofit - Social Services

Description

POSITION SUMMARY:

The Lead Case Manager is responsible for overseeing case management services for homeless veterans, ensuring comprehensive support to help them achieve employment and long-term stability. This role includes conducting assessments, developing individualized service plans, and connecting veterans with essential resources. The Lead Case Manager will also coordinate with employment specialists and collaborate with community partners to address barriers to employment and reintegration.

ESSENTIAL JOB FUNCTIONS:

+ Oversee and provide direct case management services, including comprehensive assessments to identify veterans’ needs, strengths, and employment barriers.

+ Develop and implement individualized service plans, coordinating employment and supportive services.

+ Provide referrals for housing, mental health services, substance use treatment, transportation, and other essential resources.

+ Work closely with the Employment Specialist to align job placement efforts with participants’ skills and career goals.

+ Monitor and document participant progress, ensuring compliance with HVRP grant requirements and program objectives.

+ Advocate for veterans and assist in navigating systems such as VA benefits, workforce development programs, and community services.

+ Facilitate life skills workshops, employment readiness training, and other supportive services.

+ Maintain accurate case notes, data tracking, and reporting for program performance evaluation.

+ Ensure adherence to program policies and procedures while continuously improving service delivery.

+ Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and

+ Perform all other duties as assigned.

Qualifications

ESSENTIAL QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and Competencies:

+ Knowledge of community resources, veteran benefits, and employment support programs.

+ Strong problem-solving and crisis intervention skills.

+ Experience working with homeless populations, individuals with substance use disorders, or mental health challenges is a plus.

+ Proficiency in case documentation and program reporting.

+ Commitment to supporting veterans in overcoming challenges and achieving self-sufficiency.

+ Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.

+ Professional appearance and demeanor.

+ Military/Veteran preferred.

+ Must have the ability to obtain and maintain a successful background check.

+ Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.

+ CPR Certification, First Aid Certification, and an annual Tuberculosis test.

+ During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

EDUCATION and/or EXPERIENCE:

+ Minimum 2 years of experience in case management, workforce development, or veteran services.

+ Graduation from an accredited four-year college with a degree in Social Work, Human Services, Business Administration, or related field is preferred.

+ High School diploma or its equivalent is required.

LICENSURE/CERTIFICATION:

+ Not applicable for this position.

WORKING CONDITIONS:

+ Work is primarily performed in an office or in an office setting.

+ Some outdoor activities may be required.