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81075BRJob Posting Title:Patient Access Trainee Program (September-December 2025)Department:Human ResourcesAutoReqId:81075BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:InternshipJob Posting Description:

Join Our Patient Access Trainee Program!

Are you passionate about helping others and eager to start a career in healthcare? Our Patient Access Trainee Program offers a unique opportunity to gain hands-on experience and valuable skills in a supportive, dynamic environment. The full-time program will run from September 2, 2025-December 19, 2025.

The trainee program prepares you for entry-level Patient Experience roles which supports the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families.

Successful candidates will have:

+ strong customer-service mindset to positive and effective customer service in a healthcare setting

+ ability to use and learn computers and other technology

+ organizational and time management skills

+ ability and willingness to commit to the full program

+ interest building a career in the healthcare industry

About the Program:

+ Training hours: 8:30 AM-5:00 PM, fully on-site. A typical schedule is:

+ 8:30 AM-12:00 PM: Employer-driven training

+ 1:00PM-5:00 PM: Continued employer-driven training or virtual instruction and time to complete assignments

+ Grant-Funded Opportunity: This program is designed to prepare you for a customer service support role, working directly with patients in hospitals and clinical offices.

+ Comprehensive Training: Benefit from on-the-job training, observations, and virtual instruction.

+ Earn While You Learn: Complete the paid program successfully and earn nine college credits along with a program completion certification. Paid training is $16/hour, 40 hours/week.

+ Mentorship and Training: Support is provided to promote successful program completion, and a Coach will work with trainees 90 days post-program to support a transition to full-time employment.

+ Program Support: We aim to remove barriers to full participation in the training program.

Placement locations are located in the Longwood Medical Area in Boston:

+ Boston Children’s Hospital, a leading pediatric medical center dedicated to improving and advancing the health and well-being of children worldwide

+ Dana-Farber Cancer Institute, a world-renowned center dedicated to cutting-edge cancer research and compassionate patient care.

Virtual Instruction:

+ Participate while on your employer site and led by our education partner, Franklin Cummings Institute of Technology (FC Tech).

+ Upon successful completion, earn up to 9 transferable college credits.

Program timeline:

+ Department interviews: July 8-July 19, 2025

+ Onboarding: July 22-August 2, 2025

+ Full-time program: September 2-December 19, 2025

Office/Site Location:BostonRegular, Temporary, Per Diem:Temporary Remote Eligibility :Onsite Only