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Dental Patient Access Specialist, Bilingual-Spanish REQUIRED

South Jordan

$17.00/hr.

Monday- Friday 8:00 am to 5:00 pm (with minimal flexibility after 5:00 pm)

Are you passionate about contributing to the future of healthcare education? We are seeking an outgoing Bilingual Spanish Patient Access Specialist to assist in our clinic. We pride ourselves on upholding a reputation for excellence, innovation, and community engagement. We are dedicated to producing highly skilled healthcare professionals and have been a valuable contributor to the healthcare workforce and a beacon of learning in the Western United States.

Join our team as a Dental Patient Access Specialist and take on the challenge of providing dynamic, efficient, and personable patient registration services. You'll play a pivotal role in scheduling patients according to the standards of our clinic while strategically coordinating appointments for a professional, patient-focused experience.

Responsibilities:

+ Ensure accurate completion of all registration forms.

+ Facilitate patient online access, obtaining necessary consents and signatures.

+ Collaborate with eAssist for verification of dental benefits prior to initial appointment.

+ Schedule initial and follow-up patient appointments.

+ Handle a high volume of incoming and outgoing calls related to patient care.

+ Coordinate schedules for staff and other team members, optimizing patient flow and appointment availability.

+ Manage patient insurance pre-authorizations as needed prior to treatment.

+ Receive and promptly respond to communications from patients and external parties.

+ Maintain regular attendance as an essential aspect of the role.

+ Demonstrate reliability and punctuality, with an expectation of 40 hours per week on-site with minimal flexibility after 5:00 pm.

+ Fulfill other assigned duties as necessary.

Skills and Experience Required:

+ Previous 1-2 years of experience working within a dental or medical office needed.

+ Demonstrate proficiency in basic computer applications, including MS Office, and type 40 WPM.

+ Bilingual-Spanish speaking required.

+ Quickly grasp and proficiently navigate diverse Electronic Health Records (EHR) software.

+ Deliver exceptional customer service to all patients.

+ Foster strong communication and collaboration with staff to promote teamwork and professionalism.

+ Uphold strict adherence to confidentiality regulations such as HIPAA and FERPA at both state and federal levels.

+ Consistently adhere to university policies, professional standards, and Service Excellence Standards.

Perks and Benefits:

+ Skill growth opportunities within a well-established organization.

+ Diversity in role and duties allows you an opportunity to gain valuable experience in multiple capacities.

+ Great company culture and opportunity to collaborate with engaging team members.

_PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States._

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