• Medical Office Receptionist

    Valor Health (Dallas, TX)


    Medical Office Receptionist

     

    Dallas, TX (http://maps.google.com/maps?q=14643+Dallas+Parkway+Dallas+TX+USA+75254)

     

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    Job Type

     

    Full-time

    Description

    Valor Healthcare is looking for passionateMedical Office Receptioniststo join our team inDallas, TX. In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule.

     

    We are seeking one receptionist for each of the following shifts: 7am-3pm and 9am-5pm, Monday-Friday. These positions will be based on-site in our corporate office with the potential to transition to a hybrid schedule after training.

     

    As a Medical Office Receptionist, you will provide administrative scheduling and coordination support to Mission Critical Psychology Services, a Subsidiary of Valor Healthcare. As virtual behavioral health practice Receptionist you will have primary responsibility for scheduling client patients and employees for virtual or telephone psychological evaluations.

    Core Responsibilities

    + Actively assists with the administrative support related to patientcare.

    + Receives the schedule availability of independent behavioral health providers located throughout the United States, builds the schedule to accurately reflect provider availability.

    + Receives daily communications from external clients and patients to include requests for appointments

    + Contacts patients to offer available appointment times, confirms contact information, and provides instructions to patients and/or clients for assessment required prior to first appointment.

    + Confirms via email and phone call, prior to appointment, with independent provider and patient to ensure any cancellations and/or reschedule request are addressed prior to appointment date/time.

    + Verifies any and all clinical reminders “due” at the time of each patient visit are completed prior to check out.

    + Prepare and provide individual client accounts with a record of no-shows and cancellations for the day.

    + Answers phones and timely relays messages.

    + Must provide excellent customer service to each client, as well as to fellow colleagues.

    + Embrace and support new initiatives, whether clinical or operational.

    Requirements

    + High School Diploma/GED or equivalent education

    + Strong computer skills and communication skills

    + Demonstrated high quality customer service & organization skills

    + Minimum, 2-years experience in a clinical or call center environment.

    + Proficiency in written and spoken English.

    + Must be a US Citizen.

     

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.