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Summary Serves as a Staff Support Specialist (MSS- 1) at a Level 5 Terminal facility. Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level. Responsibilities The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis. evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of Agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. For the assigned Facility/Duty Location: 1. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty. 2. Communicates intra/inter facility as well as among various lines of business and industry. 3. Makes recommendations for new projects/studies taking into account available resources and the accomplishment of facility goals and objectives. 4. Applies expertise toward the completion of projects/studies and facility reports. 5. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. 6. Conducts investigations. evaluations, and briefs facility personnel. 7. Develops methods to improve customer service and the quality of support provided. 8. Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location. 9. May perform duties outside of the facility commensurate with grade and experience. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications Specialized Experience: 1) Must have held an FAA 2152 FG-14/FV-J or above Regional or Headquarters position for at least 1 year (52 weeks); OR 2) Must have been facility rated or area certified for at least 1 year (52 weeks) in an ATS Facility. NOTE: An employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet qualification requirements of the upgraded position; OR 3) Must have held an MSS position for at least 1 year (52 weeks) in an ATS facility. Qualification requirements must be met by the closing date of this vacancy announcement. Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements 1. If the selectee is eligible to maintain Currency, a current Medical is required. 2. This position may be covered by the Department of Transportation's Drug and Alcohol Testing Program. If the selectee chooses to remain operationally current. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. 3. This position is NOT covered by the Public Law for Air Traffic Early Retirement (Good Time) purposes. Links to Important Information: Locality Pay, COLA