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Description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Sales (AGS) team interacts with leading companies and believes that world-class support is critical to customer success. The NAMER Global Sales Strategy & Operations team is seeking a driven, talented and experienced Sales Operations Lead for the US (Area) Specialist organization. Area Specialists engage directly with assigned customers in partnership with Field Sales teams to provide subject matter expertise critical to advancing and launching opportunities. Area Specialists are part of the Account Teams for account planning, opportunity identification and pursuit (including RFP/RFIs, architecture development), closing deals, and shepherding wins to post-sales teams. Acting as the front-line touch point for Specialist customer engagement, Area Specialists

provide data and anecdotes on what is working and what is not back to GTM Specialists and into Worldwide and Service teams.

The FSO Lead for the US Specialist Org will be a key business stakeholder and partner for the sales

leadership of this organization. This candidate will play a key role in supporting excellence in strategy and operations in partnership with the sales leadership team. This candidate would be expected to work cross functionally to help this organization successfully land and execute against these strategic priorities. We are looking for a hands-on and motivated self-starter who can navigate effectively in a matrixed environment to drive business results. This candidate will support the rhythm of the business activities such as Annual Planning Cycles, Monthly Business Reviews, along with cadenced reporting and metrics for this team. This candidate will be expected to drive predictable reporting, analyze business

trends and make business recommendations to senior management based on these analyses – all in an environment of rapid growth and increasing complexity. The ideal candidate has strong business and financial acumen, broad technical skills, and a deep analytic background.

This FSO Lead works with the several stakeholders supporting Specialist Sales organization. The candidate must have the ability to communicate effectively across multiple technical and non-technical business units, and have experience in establishing dashboards, operational metrics, and reports to drive rapid business growth. A successful candidate will have the ability to identify and implement process improvements, think strategically, act tactically, write effectively, and display strong analytical and critical thinking skills. The candidate must also be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.

Key job responsibilities

-Business partner to sales leadership

-Help define the go-to-market strategy

-Work cross functionally to execute priorities

-Support rhythm of business activities

-Identify reporting issues, gaps in processes, and drive timely resolution.

-Work cross functionally to land and execute these priorities

-Support the management cadence for the business

-Develop routine and ad-hoc analytic reports to senior management regarding

business development initiatives, customer segment performance, performance

against goals, etc.

-Ensure reports contribute to business insight and decision-making,

-Develop relationships and processes with sales, partner, marketing, business

development, professional services, finance, HR, sales operations, and other

stakeholders to execute the operational priorities

-Assist Sales Managers in all aspects of evaluating their teams’ performance.

-Identify reporting issues, gaps in processes, and drive timely resolution.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

- 5+ years of Microsoft Excel experience

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

- Experience with sales CRM tools such as Salesforce or similar software

- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

- Experience working within a high-growth, technology company

Preferred Qualifications

- 5+ years of finance, business management and sales operations experience

- Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source project

- Experience developing business analytics or equivalent

- Experience using Microsoft Excel to manipulate and analyze data

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.