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Description We are looking for a Senior Collections Specialist to join our team on a contract to hire basis.

The Senior Collections Specialist is responsible for:

• Monitor and manage an accounts receivable portfolio to ensure timely collection of outstanding balances.

• Contact customers by phone, email, or mail to follow up on overdue payments.

• Review daily credit limits and take appropriate actions for overlimit customers.

• Research and resolve billing discrepancies, disputes, and payment issues.

• Prepare and send collection notices and reminders.

• React with an appropriate level of urgency in the negotiation of payment arrangement within the authority level and make decisions on held orders, while maintaining a standardized collection process.

• Organize daily work activities and attend to various tasks based on priority.

• Collaborate with the finance team to maintain accurate account statuses.

• Maintain accurate and detailed records of customer communication.

• Prepare regular reports on collection activity, aging accounts, and outstanding balances.

• Escalate accounts to senior management, legal or third-party partners when necessary and follow-up where necessary to provide additional account details or obtain status update

• Assist with month-end and year-end financial reporting as required.

• Provide excellent customer service while maintaining professional communication

• Bachelor’s degree in Finance, Accounting, Business, or related field (preferred).

• Minimum of 5 years of experience in collections or accounts receivable.

• Experience with dispute resolutions, reconciliations and root cause analysis.

• Strong understanding of accounting principles and financial terminology.

• Excellent communication and negotiation skills.

• Ability to manage multiple accounts and prioritize tasks effectively.

• Proficient in Microsoft Excel and experience with accounting software.

• Strong attention to detail and problem-solving skills.

• Ability to work independently and as part of a team.

• Knowledge of collection laws and regulations (preferred). Requirements Collections - Commercial, Credit - Collections, Collection Processes, Billing Collection

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .