• Customer Experience Internship

    Iowa Department of Administrative Services (Des Moines, IA)


    Customer Experience Internship

     

    Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5014776)

     

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    Customer Experience Internship

     

    Salary

     

    $20.40 Hourly

     

    Location

     

    Des Moines - 50313 - Polk County, IA

     

    Job Type

     

    Internship

     

    Remote Employment

     

    Flexible/Hybrid

     

    Job Number

     

    26-00163

     

    Agency

     

    625 Iowa Department of Revenue

     

    Division

     

    Internal Services Division

     

    Opening Date

     

    07/21/2025

     

    Closing Date

     

    10/12/2025 11:59 PM Central

     

    LinkedIn Tag

    #LI-DNP

    Point of Contact

     

    [email protected]

     

    To Apply

     

    Applicants are encouraged to attach a resume to their NeoGov application

    Job Description

    This is a non-merit internship position. Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.

     

    Customer Experience Intern – Spring 2026

     

    Step into a pivotal role as an intern with the Iowa Department of Revenue's Customer Experience Bureau. This paid position rewards experience, emphasizes strong communication skills, and meticulous attention to detail.

     

    A typical day for an intern can include:

    + Producing, Refining, and Editing Written Correspondence, and Conducting Language Review

    + Crafting Compelling Social Media Content

    + Website Content Creation

    + Cultivating Innovating Chatbot Development

    + Supporting Training and Presentation Opportunities

    Job Specific Competencies:

    + Microsoft Word (editing, formatting text, etc.

    + Google Docs and Sheets

    + Design tools such as Adobe Creative Suite or Canva Visual Suite

     

    Join us in redefining customer engagement standards. Apply today and shape the future of service excellence!

     

    Hours:Part-time during semester of up to 20 hours per week. Full-time during summer or semester break, approximately 40 hours per week.

     

    Please note: Interns are required to be physically located in Iowa for the duration of the internship.

    About the Department of Revenue:

    The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you’re looking for a career with an organization that values its employees and customers, you’ve come to the right place.

     

    Applicants must live within the State of Iowa to qualify for this position.

     

    A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate.

     

    Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.

     

    Minimum Qualification Requirements

     

    Applicants for positions in this class must be currently enrolled students in a degree program at an accredited educational institution, as determined by the Iowa Department of Administrative Services – Human Resources Enterprise.

     

    For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/AdministrativeIntern-00705.pdf) .

     

    Employer

     

    State of Iowa

     

    Agency

     

    625 Iowa Department of Revenue

     

    Address

     

    Hoover State Office Building, 4th Floor

     

    1305 E Walnut St

     

    Des Moines, Iowa, 50319

     

    Website

     

    https://revenue.iowa.gov

     

    Apply

     

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