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Health Professions Investigator

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Health Professions Investigator

Salary

$60,548.80 - $92,185.60 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

26-00155

Agency

427 Department of Inspections, Appeals & Licensing

Opening Date

07/21/2025

Closing Date

7/31/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Kaylynn Munoz; 515-322-6902

+ Description

+ Benefits

+ Questions

Job Description

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our regulatory department and serve as a Health Professions Investigator within our Professional Licensing Division at our central office near Valley Junction in Des Moines, Iowa.

Who We Are

DIAL’s mission is toAchieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency.

DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions: Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers’ Compensation, and Administration.

The Compliance Bureau of the Licensing Division is responsible for fielding complaints and overseeing the investigatory/disciplinary process. Investigation types include, but are not limited to, patient boundary issues, competency concerns, infection control, drug diversion, and failure to comply with Board orders.

The Health Professions Investigator position reports to a Compliance Unit Supervisor and will serve as an investigator for assigned professional boards within division guidelines. A background in investigations or case management, including detailed reporting and management of a high volume of cases, is desirable. This position will be located at 6200 Park Avenue in Des Moines.

What We’re Seeking

The successful candidate for this fast-paced position is a motivated, organized, and detail-focused individual. Applicants should have a proven track record of completing tasks on a strict deadline, experience working with diverse populations, work well in a team environment and have a desire to learn rules for various professions.

Desired skills and abilities include:

+ Excellent written and verbal communication skills

+ Conducts business in a professional, courteous and approachable manner

+ Displays high standards of professional and ethical conduct

+ Detail oriented and committed to providing high quality service

+ Ability to gain a strong working knowledge of all statutes, administrative rules, and professional standards

+ Ability to work collaboratively with team members, supervisors, and both internal and external partners

What You’ll Do

+ You will be an integral member of our Licensing Division’s compliance team, providing direct support to the agency’s operations by:

+ Investigating and/or inspecting complaints for assigned boards within division guidelines.

+ Conducting organized and thorough interviews of patients, consumers, licensees, and other interested parties as needed.

+ Making spontaneous calls or visits to licensees or regulated entities as needed.

+ Collecting and preserving investigative material and evidence, including patient records as needed.

+ Conducting on-site inspections of regulated entities as needed.

+ Collecting specimen samples if needed.

+ Preparing comprehensive written reports for review by the Board.

+ Managing case load to ensure that public protection is prioritized.

+ Ensuring work is conducted in a thorough, objective and timely manner and materials are organized in an appropriate format.

+ Maintaining a strong working knowledge of all statutes, administrative rules, and professional standards.

+ Developing and maintaining knowledge of relevant professional terms and procedures.

+ Presenting evidence of potential violations to the leadership and the board as needed.

+ Working with other state regulatory boards and agencies, prosecuting attorneys, and law enforcement as assigned.

+ Serving as a resource to other bureaus as needed.

+ Assisting the AG's office as needed with preparation of cases.

+ Providing testimony in contested case hearings as needed.

What We Offer

When you join DIAL, you help to make Iowa safer and healthier, while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including:

+ Robust benefits, including excellent health, dental, life and vision insurance.

+ Teleworking options after the first six months.

+ Generous paid time off, including vacation, paid holidays, and sick leave accrual.

+ Opportunities for professional development.

+ Flexible Spending Accounts for medical and dependent care.

+ Iowa Public Employee Retirement System (IPERS) Retirement Package.

+ Optional 401A plan with employer contribution.

+ Retirement Investors Club (Employer Sponsored Retirement Plan).

+ Employee Assistance Program for support when you need it most.

+ Access to an on-site employee fitness center

+ Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

+ For additional information on benefits

Excited to pursue the next step in your career? Apply today!

Background check required.

Minimum Qualification Requirements

Graduation from an accredited college or university with major coursework in criminal justice, law, law enforcement, pharmacy, medicine, insurance investigations, nursing, or other health-related field;

OR

an equivalent combination of education and professional experience substituting one year of full-time experience or equivalent for thirty semester hours of college or university coursework to total four years, in criminal justice, law, law enforcement, pharmacy, medicine, insurance investigations or investigative work including fact-finding analyses and detailed technical reporting, nursing or other health-related field.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/HealthProfessionsInvestigator-02230.pdf)

Additional Qualification Requirements

Employees are expected to live in and travel a specified area or territory in the State of Iowa. Some positions travel statewide. A thorough background investigation will be conducted.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited college or university with major coursework in criminal justice, law, law enforcement, pharmacy, medicine, insurance investigations, nursing, or other health-related field?

+ Yes

+ No

04

How many years do you have of a combination of post high school education in criminal justice, law, law enforcement, pharmacy, medicine, insurance investigations, nursing, or other health-related field AND/OR professional experience in criminal justice, law, law enforcement, pharmacy, medicine, insurance investigations or investigative work including fact-finding analyses and detailed technical reporting, nursing or other health-related field? 30 semester hours equals one year of experience.

+ I do not have any of the education and/or experience

+ Less than two years of the combined education and/or experience

+ Two years to less than four years of the combined education and/or experience

+ Four years or more of the combined education and/or experience

Required Question

Employer

State of Iowa

Agency

427 Department of Inspections, Appeals & Licensing

Address

6200 Park Avenue; Suite 1

Des Moines, Iowa, 50321

Website

https://dia.iowa.gov/

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