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Introduction

The Automation IT Automation Identity Management Brand Technical Specialist (BTS) role is a technical, pre-sales, client-facing role supporting customers in the US Industry Market. As a Brand Technical Specialist you'll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM's industry leading solutions will solve their problems whilst delivering value to their business.

Your role and responsibilities

. The BTS provides prospects, customers, IBM business partners and the IBM’s sales team with in-depth domain, product, solutions and/or technical product expertise covering the IBM Automation Identity Management (IM) pillar. This pillar includes solutions such as IBM Verify Suite or IBM Trusteer.

. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients.

The BTS engages in pre-sales activity of the sales cycle including sales/business discussions, solution discovery, solution and business assessments, solution demonstrations, pilots and Proof of Concepts. They understand the client's business requirements, technical requirements and competitive landscape as it pertains to the IBM Automation IM pillar.

This role requires a consultative, solutions-focused approach that requires in-depth needs analysis (discovery), art of the possible demonstrations, customized presentations and demonstrations, and delivery of written documentation and other material to support the sales team and sales opportunities. When engaged for a specific opportunity or project, the BTS role is responsible for the technical accuracy of the proposed solution.

Required technical and professional expertise

* As a IAM Technical Specialist, you will be required work closely with clients to understand their business requirements, assess their existing systems, and recommend optimal solutions utilizing IBM IAM products.

* Proven track record in technical sales, preferably within the Identity & Access Management space.

* Good understanding of security practices, methodologies, architecture patterns, and best practices.

* Basic exposure to Identity & Access Management solutions, including IBM Verify Suite or IBM Trusteer.

* Sales and Business Development Skills: Proven ability to drive sales processes, from identifying opportunities and developing relationships to managing client expectations.

* Pre-Sales Support and Solution Design: Experience in delivering technical presentations, demonstrations, and proof of concepts.

* Ability to navigate complex sales cycles and help negotiate contracts.

* Collaborate with technical teams to ensure successful implementation, configuration, and customization of IAM products.

* Conduct workshops and training sessions for clients' stakeholders to educate them on IAM functionalities and best practices.

* Excellent communication and presentation skills to effectively convey technical concepts to both technical and business audiences

Preferred technical and professional experience

* Automation Market Expertise: Demonstrating expertise in the Automation market and establishing trust as a valued advisor for clients (training on IBM's Automation offerings will be provided).

* Technical exposure to IBM Identity & Access Management products such as IBM Verify Identity, Verify Governance, Verify Access, Verify Cloud Ident, Verify Privilege, IBM Trusteer, MaaS360, Verify Identity Pro, etc.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.