• Product Support Specialist

    AGCO Corporation (Westminster, CO)


    Product Support Specialist

     

    Date: Jul 15, 2025

     

    Req ID: 101527

    Location:

    Westminster, CO, US

     

    Brand: PTx

     

    Workplace Type: Hybrid/Remote

     

    Solutions for Every Season - We engineer and deliver precision ag hardware, software, and cloud-based platforms that connect every corner of the farm.

     

    •​The Product Support Specialist is responsible for delivering an exceptional customer experience by providing advanced technical support to dealers and end-users of the PTx product line. This role will collaborate with R&D in assisting with new product launches. This role will also lead dealer training, assist at trade shows, and create PTx publications.​

    Your Impact

    + Handle grower and dealer support calls during and after office hours, respond to online ticket inquiries, and make on-site service visits when remote support is insufficient.

    + Collaborate with R&D to communicate field issues, contribute to product development, and support go-to-market strategies for new product launches.

    + Lead training sessions for dealers and at conferences, assist with Planter Technology Institution events, and work on projects to enhance customer experience and training effectiveness.

    + Create and edit technical content such as manuals, bulletins, and knowledge base articles to support product use and troubleshooting.

    + Set up and staff for trade show booths, maintain and rebuild planters for demos and training, and analyze field/test plot data for marketing and research purposes.

    Your Experience and Qualifications

    + Bachelor’s degree in Agricultural Systems Technology, Agronomy, or equivalent experience. 3+ years in Precision Ag support or 5+ years in related product support.

    + Hands-on familiarity and experience in agriculture practices and equipment.

    + Strong writing, editing, and presentation abilities, with a creative approach to content and messaging.

    + Comfortable and effective in presenting to large groups.

    + Strong problem-solving skills to diagnose and resolve technical and operational issues.

    •** **​** **Your Compensation

    •This position will be within the range of$54,797 - $110,000 basedon experience. This position is eligible for a bonus based on 8% compensation.​

    Your Benefits

    + ​​​​Health care and wellness plans

    + ​Dental and vision plans

    + ​Flexible and virtual work options (where available)

    + ​401(k) Savings Plan with company match

    + ​Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price

    + ​Paid holidays and paid time off

    + ​Health savings and flexible spending accounts

    + ​Reimbursement for continuing education

    + ​Life insurance and other supplemental insurance plans​​​

    Your Workplace

    •​You will work in Hybrid/Remote model with your wonderful PTx colleagues at Westminster CO​

     

    We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.

     

    Join our extraordinary team today and apply now!

     

    Solutions for Every Season

     

    We engineer and deliver precision ag hardware, software, and cloud based platforms that connect every corner of the farm.

     

    **Nearest Major Market:** Denver

    **Job Segment:** Event Marketing, Cloud, Testing, Agricultural, Scientific, Marketing, Technology, Agriculture, Engineering