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Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The UNC Health Faculty Physicians (FP) is the faculty practice arm of the UNC School of Medicine and the UNC Medical Center and the third largest entity within the greater UNC Health system. The Chief Operating Officer, UNC Faculty Physicians (COO) plays a critical role in the success of the FP organization. This role partners with the FP President, overseeing FP’s day-to-day operations along with the support of an administrative team. This role ensures FP operates efficiently, support the delivery of exceptional patient care through the efforts of the clinical departments and their faculty, and help advance the overall strategic goals of UNC Health Faculty Physicians and the greater UNC Health system.

Responsibilities:

1. Lead and direct all operational aspects of FP, including supporting the growth and development of clinical services through contracting, physical and programmatic expansion, and oversight of APP Center. Develop and implement strategies to improve operational efficiency, productivity, and cost-effectiveness.

2. Support clinical departments in the development and implementation of new programs and initiatives to enhance patient care and service delivery.

3. Partner with the Chief Financial Officer (CFO) to develop and manage FP’s annual operating budget, as well as that of the clinical departments. Monitor financial performance and identify areas for cost savings and revenue improvement. Ensure financial resources are allocated effectively to support operational objectives.

4. Build strong relationships with the physician and operational leaders within the school of medicine and the medical center. Collaborate on initiatives to enhance physician engagement and satisfaction.

5. Leading People - Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Encourages workforce engagement by building a commitment to excellence and by promoting the organization's vision internally and externally. Delegates’ responsibility clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Leads in a deliberate and predictable way and operates with transparency. Treats sensitive or confidential information appropriately. Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Manages and resolves conflicts and disagreements in a constructive manner.

6. Leading Change - Acts as a catalyst for organizational change. Influences others to translate vision into action. Brings about strategic change, both within and outside the organization, to meet organizational goals. Establishes an organizational vision and implements it in a continuously changing environment. Is open to change and new information and rapidly adapts to new information, changing conditions, or unexpected obstacles. Deals effectively with pressure and remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization. Capitalizes on opportunities and manages risks. Takes a long-term view and builds a shared vision with others.

7. Results Driven - Exceeds organizational goals and customer expectations. Makes decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Delivers high-quality services and is committed to continuous improvement. Fosters a culture of safe and compassionate patient care. Makes well-informed, timely decisions, even when data are limited or solutions produce unfavorable results. Positions the organization for success by identifying new opportunities and builds the organization by developing and improving services. Leads the budgeting process. Uses cost-benefit thinking to set priorities, monitors expenditures in support of programs and policies, and identifies cost-effective approaches.

Qualifications

Education Requirements:

• Bachelor's degree in healthcare management or business administration required. Master's degree preferred.

Licensure/Certification Requirements:

• None required.

Professional Experience Requirements:

• Requires a minimum of twelve (12) years of experience, with at least ten (10) years of management experience.

Knowledge/Skills/and Abilities Requirements:

• Understands the overarching System operations and policies that guide the organization including the integration of a clinical practice in achieving the tripartite mission of UNC’s Academic Medical Center. Drives and develops innovative ideas and solutions with significance to the organization’s future. Identifies problem areas and skill gaps proactively and addresses them appropriately. Excellent project management and change management skills for designing and implementing high priority System or business group initiatives in a complex environment.

Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: UNCFP Operations

Work Type: Full Time

Standard Hours Per Week: 40.00

Pay offers are determined by experience and internal equity.

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC: Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.