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Pharmacy Technician Lead

Position Title: Reports To: Hospital Manager** **Department: Technical

Pharmacy Technician/VA Lead

Hospital Manager

Technical Department

Employee** **Status:** **Hourly

Job** **Summary

Under policy direction from the Hospital Manager, this associate is responsible for managing pharmacy inventory which includes; filling medications, dispensing medications (with doctors approval) and educating the clients on the administration and handling of all medications, inventory, recordkeeping, providing visual documents to the clients (lifelearn, VIN, and any rebates).

Knowledge, Skills and** **Abilities:

Education and** **Experience

Authority:

Physical** **Requirements:

Duties

The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include overseeing that the following occur within the hospitals.

Staff** **Management:

Home Delivery Management

•** **All medications are ordered through home delivery.

•** **No faxes for medications are signed.

•** **Need to be aware of all programs related to rebates or coupons.

•** **Needs to run monthly reports to spot check certain food, medications etc. and reach out to clients to get them over to home delivery while explaining the benefit of receiving through Home Delivery

•** **Needs to work with VetSource on any new programs or initiatives and meet with them once a quarter to better understand the products/food/medications that they provide.

Patient Management

•** **All medications being filled through the pharmacy have a written order in the medical record of that specific patient and the doctor has notated how long the refill is good.

•** **Pill assists are placed in every prescription going home to provide a stress-free environment for that patient when providing medication and be prepared to explain the value of why we’re doing.

•** **All refills or medications to be filled should go to the pharmacy for review prior to getting the doctor’s approval to avoid doctor communication tasks overload, the pharmacy tech can then review the last time they were in for an examination or labwork

•** **All medications/communication tasks should be routed to the pharmacy and a prompt set up to do so either by 8x8 or transferring the call

•** **Have an outline of how often certain medications/patients should have a follow up if on the medication. ie Apoquel should be at least every 3-6 months for a follow up appointment

•** **Home Delivery brochures should be placed in every RX bag going home along with instructions on how to use pill assists.

Client** **Management:

Oversee client flow to ensure that clients and patients are seen and treated in a professional, timely and competent manner.

Responsible for administration and review of non-medical SOP’s.Be PNAP and Virbac certified

Office Management:< >Modify and update systems and procedures needed to better serve clients, patients, the practice and employees (i.e., modify schedules for the most productive use of time).

All products/food/medications for associates need to be approved by the hospital manager to ensure invoicing/payment.

Ensure that the OSHA and Safety program, procedures and reporting are continuously monitored and updated so the hospital is within safety compliance.

Records Management

•** **Maintains accuracy for all medical records and are kept up to date

•** **Ensure that the pharmacy logs and checklists are kept up to date and accurate

•** **Assists in quarterly inventory counts.

Financial** **Management:

Marketing Management

•** **Understands why we have certain programs in place and the benefits related to those programs.

•** **Able to discuss the programs in full and promote a positive experience for our clients.

•** **Understands all products/food/medications within the hospital and what each one is utilized for.

•** **Understands how to explain the military discount/senior discount through home delivery only.

Facility** **Maintenance:

Pharmacy Cleanliness and Organization

•** **All ready to go home prescriptions shouldn’t go past 7 days without calling them and notating on the bag and record.

•** **Floors and counters are to be kept clean and clear.

•** **Control drug box should be kept locked at all times (if you ever notice it being unlocked report to manager immediately)

Production Management:

•** **All medications are invoiced under the last prescribing doctor to ensure accuracy of medical records

•** **All products are invoiced under the hospital unless dispensed during a visit (anything that requires approval should be under a doctor) Food and over the counter should hit the hospital unless prescribed during a visit.

•** **Any outside script needs to be provided with a written prescription and the corresponding code utilized on the invoice.

•** **A spreadsheet for any outside scripts should be maintained for the manager to review monthly.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com