"Alerted.org

Description

We are looking for a skilled Content Quality Analyst for a contract position where you will play a pivotal role in evaluating and improving the quality of AI-generated and community-driven content. Your work will help shape the future of AI-powered search by creating structured datasets, analyzing trends, and delivering insights that enhance user experiences.

Responsibilities:

+ Execute accurate content labeling in alignment with established policy and guidelines.

+ Maintain the accuracy and thoroughness of community topic tagging and ratings.

+ Conduct quality assurance (QA) of Machine Learning outputs and create datasets for ML training.

+ Identify recurring patterns within datasets and document insights from labeling observations.

+ Assess the quality of AI-generated and community-driven responses for diverse query intents, languages, geographies, and cultural settings.

+ Perform side-by-side comparisons of answers to evaluate factors such as relevance, helpfulness, tone, accuracy, clarity, and audience appropriateness.

+ Define and document the attributes of a "good" answer versus one that "needs improvement," including detailed rationales.

+ Assist in refining content taxonomies and tagging systems to enhance search and answer functionality.

Requirements

+ Experience in investigating, reviewing, or evaluating digital content.

+ Strong knowledge and passion for internet culture and trends.

Bonus Points:

+ Proficiency in multiple languages.

+ Experience as a successful content creator or curator on platforms like TikTok, YouTube, or Instagram.

+ Prior experience as an online community moderator.

Innovation starts with people.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .