"Alerted.org

Umbra builds next-generation space systems that observe the Earth in unprecedented fidelity.

Our mission: Deliver global omniscience.

To stay ahead of climate change, geopolitical risk, and other major crises and issues, we need a global understanding of what is changing, where, and how fast. Umbra provides easy access to the highest quality commercial satellite data available, which is an indispensable tool for the growing number of organizations monitoring the Earth. We empower our customers to create solutions that inform, inspire, and address our planet’s most pressing needs. We’re helping to create a brand new industry that has never meaningfully existed before.

We're looking for a **Solutions Engineer** to support our business development efforts serving in a consultative role to our commercial partners. You will interface directly with key customers and prospects, provide technical demonstrations, define solution requirements, and ensure seamless onboarding onto our tasking platform. Your insights will directly inform our Product roadmap and help shape our customer-first approach.

This is an on-site position based in our Arlington, VA office. However, we are open to considering candidates to work from our Santa Barbara/Goleta, CA office.

Key Responsibilities

+ Onboard and train new customers and new users in existing accounts.

+ Build demonstrations, prototypes, and data dashboards in support of key accounts and prospects.

+ Provide technical expertise in support of business development, proposal writing, and account support.

+ Define, document, and communicate requirements gleaned from your customer interactions to Umbra's product team.

+ Flexible Time Off, Sick, Family & Medical Leave

+ Medical, Dental, Vision, Life, LTD, STD (employer funded)

+ Vol Life, Critical Illness, Accidental, Hospital Indemnity, Pet Insurance (employee funded)

+ 401k with 3% non-elective company contribution

+ Stock Options

+ Free parking

+ Free lunch in office daily

Umbra is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Employment Eligibility Verification

In compliance with federal laws, all hired persons will be required to verify their identity and eligibility to work in the United States by completing the required Employment Eligibility Verification Form (I-9 Form) upon hire.

ITAR/EAR Requirements

This position may include access to technology and/or data that is subject to U.S. export controls pursuant to ITAR and EAR. To comply with federal export controls, all persons hired must be a U.S. citizen, U.S. national, U.S. lawful permanent resident, refugee or asylee as defined by 8 U.S.C. § 1324b(a)(3), or must otherwise be eligible to obtain the required authorizations from the U.S. Department of State and/or U.S. Department of Commerce as applicable.

Pay Transparency

This job posting may cover multiple career levels. To ensure greater transparency, we provide base salary ranges for all roles, regardless of location. Our standard pay ranges are based on the role’s function and level, benchmarked against similar growth-stage companies. Compensation may vary based on geographical location, as certain regions may have different cost-of-living factors. The final offer will also be influenced by the candidate's skills, responsibilities, and relevant experience.

Compensation Range

The Compensation Range for this role is $125,000 - $145,000 DOE.

Required Qualifications

+ 5+ years of experience in technical support, sales engineering, or solutions architecture.

+ Experience with SAR data, GIS platforms (e.g., QGIS, ArcGIS), or imagery pipelines.

+ Exceptional communication and presentation skills.

+ Ability to translate feedback and observations into digestible technical requirements.

+ Willingness and ability to travel 25-45%, both domestic and international.

Desired Qualifications

+ Proficiency with SQL and Python scripting for quick-turn experiments.

+ Familiarity with cloud-based analytics tools or APIs (e.g. Databricks, Data Dog).

+ Fluency in one or more additional languages.