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Job Title: Inside Sales RepresentativeJob Description

As the Inside Sales Support Account Manager Specialist, you will play a critical role in assisting our sales team by managing and processing customer inquiries, processing orders, and providing essential administrative support. You will be responsible for promptly responding to customer calls and emails, ensuring excellent service and communication. Additionally, you will assist with order entry, track orders, and manage order processing, preparing sales reports, and maintaining accurate records for internal use. Collaborating with the sales team is crucial to ensure smooth workflow and effective communication. You will also provide product information and resolve any customer issues that arise.

Responsibilities

+ Promptly respond to customer calls and emails to ensure excellent service and communication.

+ Assist with order entry, tracking orders, and managing order processing.

+ Prepare sales reports and maintain accurate records for internal use.

+ Collaborate with the sales team to ensure smooth workflow and effective communication.

+ Provide product information and resolve customer issues.

Essential Skills

+ Data entry skills.

+ Customer service experience.

+ Administrative assistance proficiency.

+ Order entry capability.

+ Sales-driven attitude.

+ Order processing knowledge.

+ Proficiency in Microsoft Office, including Outlook, Excel, and Word.

+ Experience with ERP software.

+ Ability to type 60 WPM accurately.

+ Strong time management, interpersonal, and organizational skills.

+ High degree of attention to detail.

+ Ability to work independently and prioritize tasks.

+ Ability to maintain the confidentiality of information.

Additional Skills & Qualifications

+ Prior customer service or sales account management experience.

+ Ambition and eagerness.

+ Ability to handle customer issues and inquiries without fear of rejection.

+ Potential to close sales and contribute to sales efforts.

+ Excellent communication skills, both verbal and written.

+ Professional and courteous attitude.

+ Proactive problem-solving ability and a can-do attitude.

+ Ability to multitask in a fast-paced environment.

+ QuickBooks experience helpful, though we work with ODOO now.

Work Environment

The work environment is dynamic and fast-paced, operating from 8am to 4:30pm, Monday through Friday. The company is a small, rapidly growing organization with a 19-year history. Employees enjoy a range of benefits including 401k matching, health insurance, life insurance, and vacation.

Pay and Benefits

The pay range for this position is $28.00 - $36.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Santa Clarita,CA.

Application Deadline

This position is anticipated to close on Aug 8, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.