• Strategic Account Manager | Data Center Solutions

    WESCO (Gahanna, OH)


    As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.

    Responsibilities:

    + Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.

    + Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.

    + Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.

    + Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.

    + Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.

    + Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.

    + Participates in solution development efforts that best address customer needs.

    + Engages supplier sales resources to enlist their support and create solutions.

    Qualifications:

    + High School Degree or Equivalent required; Bachelor’s Degree preferred

    + 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management

    + History of success maintaining and developing key relationships

    + Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources

    + Ability to understand where potential exists in assigned accounts and can recognize and create opportunities

    + Excellent communication and interpersonal skills with an aptitude for building strong client relationships

    + Strong negotiation and problem-solving skills

    + Proficiency with CRM software and Microsoft Office

    + Self-starter and able to work efficiently under pressure

    + Experience in executing in a matrix organization managing multiple stakeholders and projects

    + Ability to travel up to 25%