• Process Administrator - Auto Finance

    Huntington National Bank (Columbus, OH)


    Description

    *** This position is Monday - Friday 11:30am - 8:00pm plus one weekend day per month and is in-office 4 days/week with 1 day remote.

     

    Summary:This Process Administrator position provides 'Simply the Best' customer service at all times. Under minimum supervision, performs a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. We're looking for a self-starter who wants to grow with us!

    Duties and Responsibilities:

    + Under minimum supervision, perform a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures.

    + Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents.

    + Compiles regular and special reports drawing data from a variety of sources.

    + Exchanges information and resolve problems where multiple non-standard solutions are available. •Refers unusual cases to team leader or supervisor.

    + Answer phone calls from dealers in this call center type environment.

    + This position is typically cross-trained to perform various functions in the area.

    + May train less experienced employees and/or organize work flow.

    + Performs other duties as assigned.

    Basic Qualifications:

    + High School Diploma or GED required

    + 1-3 years of work experience in a processing type function.

    Preferred Qualifications:

    + Excellent in customer service, highly motivated, focused, and goal oriented

    + Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor

    + Strong organizational skills with attention to detail, planning and follow-up

    + Ability to multi-task

    + PC and internet proficiency Based on experience, this position may be hired at the senior level.

    + Proficiency in Microsoft Office Products, and the ability to type a minimum of 35 wpm required.

     

    Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

     

    No

    Workplace Type:

    Office

     

    Our Approach to Office Workplace Type

     

    Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

     

    Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

     

    Huntington is an Equal Opportunity Employer.

     

    Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

     

    Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.