• Jail Control Room Operator

    Access Dubuque (Dubuque, IA)


    Jail Control Room Operator

    Dubuque County

    1 Positions

    ID: 75745

    Posted On 07/25/2025

     

    Job Overview

    Description

    Performs intermediate protective and human support service work ensuring the care and security of inmates at the county jail and Dubuque County Juvenile Detention; does related work as required.

     

    Work is performed under the regular supervision of the Jail Administrator and jail sergeants or acting sergeants.

    Job Duties

    + Operating specialized equipment;

    + Monitoring jail inmates during meals, exercise, work, recreation, and personal hygiene and related activities for conformance to institutional rules, regulations and procedures;

    + Serving as turnkey in admitting visitors, attorneys, police officers and bondsmen;

    + Monitoring the work of inmate workers;

    + Attending to special needs of prisoners and attempting to resolve individual problems, if possible;

    + Preparing and maintaining detailed manual and computerized records on inmates;

    + Ensuring the care and maintenance of living quarters and recreational facilities used by inmates;

    + Arranging visits, inspecting items brought into the jail, checking incoming and outgoing mail;

    + Overseeing the serving of meals to inmates;

    + Maintain a clean workspace

    + Performing related tasks as required or directed.

    Minimum Qualifications

    + High School graduate with a diploma as determined by the State Department of Public Instruction, or if the person has a G.E.D.

    + Possession of all qualifications for this position as required by Dubuque County and the State of Iowa. Must satisfactorily complete jail training programs.

     

    Supplemental Information

    KNOWLEDGE, SKILLS, AND ABILITIES** **:

    General knowledge of the security, rules, regulations, and procedures of the institution; some knowledge of the practices of modern penology as related to the supervision and care of persons under institutionalized restraint; some knowledge of basic principles of human psychology; ability to enforce institutional rules firmly and fairly; ability to detect potential behavior problems of inmates; ability to detect the early symptoms of common health problems; ability to carry out oral and written directions accurately; ability to supervise the activities of large groups of inmates; ability to prepare records and reports.

    PHYSICAL REQUIREMENTS:

    The Jail Control Room Operator shall have the ability to do the following:

    + Assist with the control of jail inmates;

    + Use departmental equipment, including telephones, computers, and radios.

    + Be able to smell potentially dangerous odors.

     

    Equal Opportunity

     

    Dubuque County is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Human Resources Department at (563) 589-4441.

     

    Primary Contact

     

    1684871036959

     

    Tracey Martin

     

    HR Generalist, Human Resources

     

    563-589-4441

     

    Phone

     

    Phone

     

    Phone

     

    563-587-3836

     

    Fax

     

    [email protected]

     

    Email

     

    True

     

    False

     

    True

    Job Details

    Categories

     

    Government/Public Service

     

    Law Enforcement

     

    Location

     

    Dubuque, IA

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

     

    Pay/Salary

     

    $28.64 - $33.23 hourly

     

    Benefits

     

    Health Insurance

     

    Dental Insurance

     

    Vision Insurance

     

    Life Insurance

     

    Retirement Plan

     

    Paid Vacation

     

    Paid Sick Leave

     

    Paid Holidays

    Qualifications

    Education

    High School/GED

     

    Company ID

     

    975

     

    Job REQ #

    \# Positions

    1

     

    Start Date

     

    20250725

     

    End Date

     

    20250808

     

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    Dubuque County

     

    About the Company

     

    The Dubuque County Courthouse was built in 1891. The Courthouse serves as the center of County Government offices, and is a dominant landmark in the downtown Dubuque area. It is located at 720 Central Avenue in Dubuque.