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Jail Control Room Operator
- Access Dubuque (Dubuque, IA)
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Jail Control Room Operator
Dubuque County
1 Positions
ID: 75745
Posted On 07/25/2025
Job Overview
Description
Performs intermediate protective and human support service work ensuring the care and security of inmates at the county jail and Dubuque County Juvenile Detention; does related work as required.
Work is performed under the regular supervision of the Jail Administrator and jail sergeants or acting sergeants.
Job Duties
+ Operating specialized equipment;
+ Monitoring jail inmates during meals, exercise, work, recreation, and personal hygiene and related activities for conformance to institutional rules, regulations and procedures;
+ Serving as turnkey in admitting visitors, attorneys, police officers and bondsmen;
+ Monitoring the work of inmate workers;
+ Attending to special needs of prisoners and attempting to resolve individual problems, if possible;
+ Preparing and maintaining detailed manual and computerized records on inmates;
+ Ensuring the care and maintenance of living quarters and recreational facilities used by inmates;
+ Arranging visits, inspecting items brought into the jail, checking incoming and outgoing mail;
+ Overseeing the serving of meals to inmates;
+ Maintain a clean workspace
+ Performing related tasks as required or directed.
Minimum Qualifications
+ High School graduate with a diploma as determined by the State Department of Public Instruction, or if the person has a G.E.D.
+ Possession of all qualifications for this position as required by Dubuque County and the State of Iowa. Must satisfactorily complete jail training programs.
Supplemental Information
KNOWLEDGE, SKILLS, AND ABILITIES** **:
General knowledge of the security, rules, regulations, and procedures of the institution; some knowledge of the practices of modern penology as related to the supervision and care of persons under institutionalized restraint; some knowledge of basic principles of human psychology; ability to enforce institutional rules firmly and fairly; ability to detect potential behavior problems of inmates; ability to detect the early symptoms of common health problems; ability to carry out oral and written directions accurately; ability to supervise the activities of large groups of inmates; ability to prepare records and reports.
PHYSICAL REQUIREMENTS:
The Jail Control Room Operator shall have the ability to do the following:
+ Assist with the control of jail inmates;
+ Use departmental equipment, including telephones, computers, and radios.
+ Be able to smell potentially dangerous odors.
Equal Opportunity
Dubuque County is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Human Resources Department at (563) 589-4441.
Primary Contact
1684871036959
Tracey Martin
HR Generalist, Human Resources
563-589-4441
Phone
Phone
Phone
563-587-3836
Fax
Email
True
False
True
Job Details
Categories
Government/Public Service
Law Enforcement
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Pay/Salary
$28.64 - $33.23 hourly
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Qualifications
Education
High School/GED
Company ID
975
Job REQ #
\# Positions
1
Start Date
20250725
End Date
20250808
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Dubuque County
About the Company
The Dubuque County Courthouse was built in 1891. The Courthouse serves as the center of County Government offices, and is a dominant landmark in the downtown Dubuque area. It is located at 720 Central Avenue in Dubuque.
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