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IT Business Analyst I

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IT Business Analyst I

Salary

$58,570.00 - $81,500.00 Annually

Location

Boise, ID

Job Type

Full-Time with Benefits

Job Number

02652

Department

Information Technology

Opening Date

07/28/2025

Closing Date

8/17/2025 11:59 PM Mountain

+ Description

+ Benefits

+ Questions

General Summary

Ada County is a great place to work! We have over 2000 employees dedicated to enhancing our community’s quality of life. Our Juvenile Services team is growing, and this is an excellent opportunity to be a part of taking this team to the next level.

We offer a competitive Total Rewards package that increases your base salary by approximately 40% , including:

+ Excellent medical, dental, and vision insurance

+ Generous vacation and sick leave starting on day one

+ 11 paid holidays annually

+ Participation in one of the nation’s best state retirement systems, with 11.96% employer contribution

+ 457(b) deferred compensation plan with up to 3% county match, plus a 401(k)

+ Paid parental leave, life insurance, and robust wellness programs

+ Ongoing training opportunities and career pathing

The Ada County Information Technology Department (AC-IT) supports the largest county in the State of Idaho. The department is divided into functional areas of Administration, Customer Support, Infrastructure, Project Management and Development for Client/Server/Web/GIS.

AC-IT provides computing and communications infrastructure, services, and innovation to the departments and elected officials charged with providing the services to the citizens of Ada County.

Learn more about Ada County Information Technology by visiting their website. Ada County Information Technology (https://adacounty.id.gov/informationtechnology/)

POSITION GENERAL SUMMARY:

The Business Analyst acts as a liaison between the county business departments and the IT department. The analyst monitors the changing needs of business operations and is able to assess the impact of those changes. The incumbent focuses on the effective use of resources of both people and technology. The incumbent performs reviews, assessments, and the development of county business processes and makes recommendations of software requirements for technology initiatives, including online products, content management systems, and business information systems.

DISTINGUISHING FEATURES OF THE CLASS:

A financial or accounting background, including experience in the following: Enterprise Resource Planning, General Ledger, Fixed Assets, Accounts Receivables, Accounts Payable, Budget: Capital/Operational, Oracle HCM is preferred, but not required.

The Business Analyst I independently researches similar organizations to compare and benchmark performance guidelines. Reports and recommendations are made by the incumbent for the purpose of controlling costs, increasing efficiencies, and improving functions. Final reports may be reviewed with regard to business and technical soundness and appropriateness. The incumbent's projects are effectively managed and expectations of projects are met or exceeded. The business analyst provides leadership, support and direction for IT personnel.

Essential Functions

Business Analyst I

+ Acts as a liaison between IT and business units;

+ Opening and maintaining lines of communication to monitor and improve business unit satisfaction with IT;

+ Makes recommendations for product enhancements;

+ Manages business unit expectations of IT;

+ Participates in business process modeling sessions, acting as a documentarian, co-facilitator, facilitator, or subject matter expert in sketch sessions;

+ Conducts interviews and performs analysis in order to create business cases for projects;

+ Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget;

+ Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions;

+ Create functional requirements in use cases;

+ Participates in root cause analysis in order to recommend product enhancements or other appropriate actions to improve productivity for both the business units and IT;

+ Analyze and model the business domain to create a complete picture of work-flows and technical requirements fulfilled by existing and proposed software;

+ Evaluate potential software solutions, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements;

+ Maintains system protocols by writing and updating procedures;

+ Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies;

+ Provides work direction to one or more technical or clerical staff or acts as a team lead on designated projects or assignments.

ADDITIONAL FUNCTIONS:

+ Performs related duties as required.

Job Requirements

Business Analyst I

+ Bachelor's degree from an accredited university in Business Administration, IT Management, related field or equivalent combination of education and experience;

+ A minimum of three years' experience with business operations, systems of computer industry experience preferred;

+ A financial or accounting background preferred not required including experience in the following: Enterprise Resource Planning, General Ledger, Fixed Assets, Accounts Receivables, Accounts Payable, Budget: Capital/Operational, Oracle HCM.

+ Demonstrated experience analyzing, interpreting, and communicating business requirements;

+ Team experience, able to work harmoniously with and across business and technical groups to meet county needs and deadlines;

+ Experience with projects based work and handling tasks related to multiple projects with simultaneously required deadlines;

+ Knowledgeable in software design, software documentation, software development process, software requirements and data process modeling;

+ Strong technical skills, able to interface with technology teams and translate business process needs into software requirements;

+ Strong analytical and problem solving skills;

+ Leverage advanced skills and knowledge to succeed as a business analyst;

+ Extremely proficient computer skills with Microsoft Office products;

+ Detail oriented, time management and organizational skills are required;

+ Superior oral and written communications skills;

+ Ability to interview program/process owners and document existing processes;

+ Ability to present ideas logically and effectively;

+ Ability to work independently and as part of a team to accomplish division and department goals.

OTHER REQUIREMENTS:

+ Must possess and maintain a valid driver's license;

+ Must pass a criminal background investigation;

+ Must treat coworkers, users and the public with the utmost respect and regard for good public relations;

+ Working hours are generally from 8:00 a.m. to 5:00 p.m., Monday through Friday, but may vary with the needs of the County and may include evening or weekend work in the event of serious systems problems.

Work Environment & Physical Demands

+ Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;

+ Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.

DISCLAIMER:

To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.

Ada County recognizes that employees are our most valuable asset. We are proud to offer a comprehensive benefits package to benefit-eligible employees designed to support the health, wellness and long-term financial stability of our employees and their families.

Healthcare:

+ Low-cost medical, dental, vision premiums and deductibles

+ Post-employment health savings account

Retirement and Investments Plans:

+ PERSI retirement benefits

+ 457(b) post or pre-tax investments options with up to 3% employer match

+ 401(k)

Wellbeing Program:

+ Employee Assistance Program for short-term counseling on work, family, finances, and personal concerns.

+ Free ACHD Commuter ride vanpool program

+ Free bus pass

Paid-leave:

+ 11 paid holidays per year

+ 8 weeks paid Parental Leave

+ Approximately 96 hours of vacation accrual for full-time employee

+ Approximately 96 hours of sick accrual for full-time employee

+ 5 days paid bereavement leave

Life & Short-Term Disability Insurance

+ Basic Life Insurance employer paid if benefit eligible

+ Short Term Disability employer paid if benefit eligible

Optional Benefits:

+ Pre-tax Flexible Spending Account and Dependent Care Account

+ NCPERS Decreasing Term Life Insurance

+ Supplemental Employee, Spouse, Child Life Insurance

+ Supplemental Long-Term Disability Insurance

+ AFLAC

Visit us at adacounty.id.gov/Human-Resources/Employee-Benefits to view details regarding our benefits package, including: paid leave, healthcare benefits, retirement benefits, and more!

01

How would you categorize your level of Information Technology Business Analyst experience.

+ Beginner

+ Intermediate

+ Advanced

02

Please explain your level of Information Technology Business Analyst experience based on your answer to Question #1.

03

What do you believe is the most important skill(s) an Information Technology Business Analyst should possess and why?

04

Describe what effective leadership means to you.

05

List any other specific experience relevant to this positon.

Required Question

Employer

Ada County

Department

Information Technology

Address

200 W. Front St. Suite #3269 Boise, Idaho, 83702

Website

www.adacounty.id.gov

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