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  • (USA) Principal, Technology Operations

    Walmart (Bentonville, AR)



    Apply Now

    Position Summary...

     

    What you'll do...

    Position Summary

    We are seeking a strategic and detail-oriented leader to drive cost optimization across Walmart’s international technology landscape. This role will specifically lead Software Asset Management (SAM) initiatives, oversee Flexera deployment and reporting, manage SaaS agreements via Zylo, and support global ITAM (IT Asset Management) efforts. These capabilities feed into the team’s overall responsibilities of International Tech Cost Optimization. The ideal candidate will possess deep expertise in software licensing, vendor engagement, and operational excellence, with a strong ability to collaborate across markets and functions.

    Key Responsibilities

    Software Asset Management (SAM) & Flexera Oversight

    + Lead global efforts to ensure comprehensive software asset visibility through Flexera, Walmart’s SAM platform.

    + Drive agent deployment across international markets, troubleshoot coverage gaps, and coordinate with local teams to ensure accurate reporting.

    + Collaborate with the Global SAM team to validate licensing compliance and optimize software spend.

    Software Deal Leverage & Global Alignment

    + Partner with international markets to ensure full leverage of global software deals and enterprise agreements.

    + Align software procurement with Walmart’s technology roadmaps to avoid duplication of capabilities and ensure strategic fit.

    + Identify opportunities for consolidation and standardization across markets to maximize cost efficiency and vendor value.

    + Act as a central point of coordination for global deal negotiations, ensuring transparency and alignment across all stakeholders.

    SaaS Management via Zylo

    + Manage onboarding and reporting of SaaS agreements using Zylo, Walmart’s global SaaS management platform.

    + Communicate with market CTOs and stakeholders to ensure timely updates and alignment on SaaS strategy.

    ITAM & Lifecycle Reporting

    + Facilitate monthly ITAM meetings and develop reporting decks for international markets.

    + Maintain and evolve the Technology Lifecycle (TeLC) questionnaire to assess market maturity and identify cost-saving opportunities.

    Vendor & Stakeholder Engagement

    + Serve as liaison between Walmart and key software vendors (e.g., Microsoft, Salesforce), supporting strategic discussions and quarterly business reviews.

    + Collect and synthesize market feedback for executive-level reporting and strategic planning.

    Operational Excellence & Transition Planning

    + Contribute to Walmart’s Operational Excellence initiatives by aligning technology metrics with business goals.

    + Develop and execute transition plans for role handoffs, ensuring continuity and minimal disruption.

    AI Innovation & Agentic Automation Leadership

    + Lead efforts to harness transformative AI capabilities across international technology operations.

    + Champion the development and deployment of agentic AI solutions that automate workflows, enhance decision-making, and drive operational efficiency.

    + Collaborate with cross-functional teams to identify automation opportunities and embed AI into cost optimization strategies.

    + Foster a culture of innovation by mentoring team members and promoting experimentation with emerging AI technologies.

    Required Qualifications

    + 8+ years of experience in technology operations, software asset management, or IT procurement.

    + Proven expertise in Flexera, Zylo, and Power BI reporting tools.

    + Strong understanding of software licensing models, compliance, and vendor negotiations.

    + Excellent communication and stakeholder management skills across global teams.

    + Experience in leading cross-functional initiatives and driving measurable outcomes.

    Preferred Qualifications

    + Prior experience in a global retail or enterprise technology environment.

    + Familiarity with Walmart systems and processes.

    + Multilingual capabilities or experience working across multiple cultural contexts.

     

    At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

     

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    You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

     

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    For information about PTO, see https://one.walmart.com/notices .

     

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    Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

     

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    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

     

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    For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

     

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    The annual salary range for this position is $90,000.00-$180,000.00

     

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    Additional compensation includes annual or quarterly performance bonuses.

     

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    Additional compensation for certain positions may also include:

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    - Stock

     

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    Minimum Qualifications...

     

    _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

     

    Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.

     

    Preferred Qualifications...

     

    _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

     

    Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

     

    Primary Location...

    701 Respect Dr, Bentonville, AR 72716, United States of America

    Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

     


    Apply Now



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