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Regular or Temporary:

Regular

**Language Fluency:** English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Executive Communications Senior Manager role creates and delivers proactive and strategic communications for a deeper level of connectivity and engagement with teammates, clients, and stakeholders. This strategic and execution-oriented senior individual contributor will have hands-on ability to create purposeful, proactive, and coordinated communications, content, messaging and storytelling as well as facilitate two-way communication and feedback sharing. The role reports to the head of executive communications and partners across several functions.

***Position is an office centric role with 4 days in office. This is NOT a remote role.***

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Provide executive communications support for the Chairman & CEO to effectively communicate the Truist purpose, mission, and values along with key business objectives priorities to advance the company’s culture, build awareness and consideration for the company’s brand, create thought leadership, and promote Truist a differentiated financial services company.

2. Design, execute, and iterate, as needed, thought leadership and executive positioning strategy including message platform, internal teammate engagements, and external opportunities through social media, business organizations, local and national events, media outlets, and other opportunities.

3. Create and execute holistic communications plans, messaging, content, and storytelling; create supporting pieces and deliverables. Emphasis on proactive ideation, creativity, relevance, and flawless execution in terms of timeliness, accuracy, clarity and quality. Manage key senior leader forums through holistic planning, content creation, and post-meeting deliverables.

4. Ensure adherence to key processes; provide coordination and collaboration with key partners; and manage tracking, end-to-end workflow, and editing.

5. Create data-driven strategy and ensure discipline around metrics tracking, strategy, management, and reporting and ensure they are in line with and inform intended outcomes and business objectives.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree and 15 years of communications experience, or equivalent education and related training or experience

2. Experience supporting the communication needs of the company and executives through public relations, social media, content creation, storytelling, brand journalism, brand positioning, leadership eminence, and risk and issues management

3. Executive presence and the highest levels of professionalism, discretion, and confidentiality along with exceptional credibility, judgment, and diplomacy skills

4. Ability to collaborate, negotiate with and influence peers, partners, and senior leaders with a strong track record in building relationships as a trusted advisor.

5. Focus on helping shape the CEO message platform to further corporate strategic objectives

6. Aptitude to anticipate future issues and potential reactions to messaging based on current events and audience priorities

7. Proficiency in using communications technology, video production and mass communications techniques

8. Ability to prioritize and multi-task complex projects in shifting environments, take initiative, and produce high quality work under tight deadlines

9. Flexibility to learn, change, and create opportunity based on continual feedback/measurement/impact/new capabilities

10. Exceptional written, oral and interpersonal communication skills with a demonstrated ability to translate complicated concepts into clear, compelling, and concise language for audiences ranging from key stakeholders to media to consumers

11. Core business acumen

12. Knowledge of the industry's competitive landscape and awareness of the market and regulatory factors that affect the industry

13. Sound judgment and experience working with media and social media

Preferred Qualifications:

1. Master’s degree and financial services experience

2. Extensive knowledge of the banking industry

**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._

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