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**Schedule:** Part time

**Availability:** Morning, Afternoon, Evening (Includes Weekends).

**Age Requirement:** Must be 18 years or older

**Location:** Rochester, NY

**Address:** 1500 Brooks Ave

**Pay:** $19 - $20 / hour

**Job Posting:** 07/25/2025

**Job Posting End:** 08/08/2025

**Job ID:** R0253037

**Note** : This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home.

**Availability** : This is a **part-time** position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday.

What will I do?

+ Able to answer a high volume of incoming calls; assist customers by answering any questions

+ Communicate with internal customers (store pharmacies) regarding customer information/orders

+ Meet individual goals and team averages for number of calls per hour and talk time per call

+ Able to multi-task and complete work efficiently and effectively

+ Comply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelines

Required Qualifications:

+ Ability to work in a fast-paced environment

+ Systems aptitude, data entry and multitasking skills

Preferred Qualifications:

+ 1 or more years of pharmacy technician experience

+ Call center experience

+ Medical or insurance experience

+ Proficiency with EnterpriseRx

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life

2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday

3. Health care benefits that provide a high level of coverage at a low cost to you

4. Retirement plan with a 401(k) match

5. A generous scholarship program to help employees meet their educational goals

6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

_*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position._

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life

2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday

3. Health care benefits that provide a high level of coverage at a low cost to you

4. Retirement plan with a 401(k) match

5. A generous scholarship program to help employees meet their educational goals

6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on **Fortune 100 Best Companies to Work For®** list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where **YOU** make the difference.

_*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position._

Wegmans is an Equal Opportunity Employer. We recruit, hire, train, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.

From FORTUNE Magazine. © 2022 Fortune Media IP Limited. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For® are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with, and do not endorse the products or services of Wegmans Food Markets, Inc.

Wegmans is committed to ensuring all applicants can successfully submit an application for consideration. If you have a disability under the ADA or similar law; and you wish to discuss potential accommodations to complete your application for employment, please call (585) 429-3737 and someone would be happy to assist you.