"Alerted.org

Reporting and Metrics Manager - FCSA

The Financial Crimes Systems & Analysis (FCSA) Reporting and Metrics Manager leads the design, delivery, and governance of operational and executive-level reporting that supports the Financial Crimes Compliance (FCC) program. This role is responsible for ensuring that key metrics related to transaction monitoring, alert queues, productivity, and regulatory coverage/risk assessments are timely, accurate, and actionable. This role partners closely with AML operations, technology, and compliance leaders to translate data into insights and ensure alignment with internal and regulatory expectations. The ideal candidate will possess/utilize strong leadership, analytical, and visualizations skills to build and maintain a sustainable reporting framework that supports both internal decision-making and external audit/regulatory reviews.

Key Responsibilities and Duties

+ Manages the creation and ongoing enhancement of operational dashboards, productivity metrics, and performance metrics using Tableau and other visualization tools (e.g., SAS Visual Analytics, Power BI).

+ Oversee the development and delivery of board-level and executive compliance reports, including those utilized for BSA Committee and similar forums.

+ Leads the teams' efforts to ensure completeness and accuracy of data sourced from the Bank's AML platform (i.e., Actimize).

+ Ensure audit-readiness of all BSA/AML reporting artifacts and support ad-hoc request from regulators, internal audit, etc.

+ Collaborates with FCC leadership to define KPIs, reporting frequency, and standard templates that align with program requirements and expectations.

+ Mentors analysts on advanced reporting techniques, visual storytelling, and data integrity controls.

+ Coordinates with technology teams to automate reporting pipelines and enhance data governance and reconciliation standards.

Minimum Qualifications

+ 5 years of experience in Financial Crimes or AML/BSA industry

+ Experience providing detailed, executive-level reporting including dashboards, performance metrics, and visualizations

Preferred Qualifications

+ 7 years of experience in Financial Crimes or AML/BSA industry

+ Experience with SQL, Tableau, and/or SAS Visual Analytics

Educational Requirements

+ University (Degree) Preferred

Work Experience

+ 5+ Years Required; 7+ Years Preferred

Physical Requirements

+ Physical Requirements: Sedentary Work

Career Level

8PL

Hybrid work is a minimum of four days a week, one flexible day for remote work.

Posting end date: 7/31/2025

Job Seeker Notice

EverBank, N.A. and Sterling Bank and Trust, a division of EverBank, N.A. (together, the "Company") is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC

Notice to Job Seekers (https://everbank.com/about/careers/notice-to-job-seekers)

**Pay Range** $141,355 - $185,000

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.