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Librarian III - Melcher and Young

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Librarian III - Melcher and Young

Salary

$2,477.33 - $2,824.93 Biweekly

Location

5107 Griggs Rd. Houston, TX 77021

Job Type

Full Time

Job Number

36823

Department

Houston Public Library

Division

HPL - CUSTOMER EXPERIENCE ADMINISTRATION

Opening Date

07/28/2025

Closing Date

8/4/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED

PN# 36823

Division: Customer Experience

Workdays & Hours: Monday - Sunday, 8:00am - 8:00pm (rotating)

*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS:

Do you have a passion for libraries and leading staff to provide excellent customer service? The Houston Public Library (HPL) is looking for a hands-on and highly engaged manager to bring their passion and creativity for the Melcher and Young Neighborhood Library grouping. Successful candidates will have strong leadership skills, an ability to inspire staff, a passion for serving communities, and enjoy interacting with people of all ages from diverse backgrounds.

The Librarian III Managers will:

+ Possess exceptional leadership skills to oversee and manage the activities and daily operations of the two neighborhood libraries.

+ Take initiative to creatively solve problems and possess sound decision-making skills.

+ Ensure employees are prepared, motivated, productive, and challenged in their work assignments to ensure maximum performance.

+ Exhibit a high level of creativity for adaptive and innovative services, programming, and outreach

+ Ensures that staff provide engaging Out-of-School Time (OST) programming during the school year.

+ Establish and maintain positive and collaborative working relationships with community groups, other government agencies, community organizations, other employees, and the public.

+ Have a strong working knowledge of Microsoft Office, the internet, and other technologies.

+ Interact with customers at the Customer Service Desk, assisting with information requests, provide technology assistance, and offer programming.

+ Make recommendations for improvements in services, resources, and the collection.

+ Work one evening a week and every other weekend (Saturday and/or Sunday).

+ Perform other administrative duties as assigned.

WORKING CONDITIONS

Position requires stooping and bending; lifting of library materials up to 20 pounds. Must be able to move freely throughout the library to file/retrieve library materials. Must be able to effectively communicate orally and in writing.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS

Requires a Master of Library Science degree from a school accredited by the American Library Association.

EXPERIENCE REQUIREMENTS

Three (3) years of library experience are required, including one (1) year of management experience.

LICENSE REQUIREMENTS

Requires a valid driver license and compliance with the City of Houston's policy on driving (AP 2-2).

PREFERENCES

PREFERENCES

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

+ Experience in personnel management and supervision.

+ Ability to plan and organize work and skilled at prioritization.

+ Knowledge of library operations and organization, including services, activities, staffing, facilities, and equipment.

+ Strong interpersonal skills and the ability to collaborate with others.

+ Experience working with people of diverse backgrounds.

+ Experience providing training to colleagues preferred.

+ Knowledge of library trends and current versions of MS Office (Excel, Word, PowerPoint, and Outlook), Sirsi Symphony.

+ Ability to communicate effectively orally and in writing.

+ Bilingual skills are preferred (Spanish/English speak, read and write).

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED

Department may administer skills assessment test

SAFETY IMPACT POSITION: Yes

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

F actors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 23

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-1472.

If you need special services or accommodations, 832-393-1472 (TTY 7-1-1).

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE - Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions

+ Yes

+ No

02

Are you a current Houston Public Library employee?

+ Yes

+ No

03

Do you have a Master's of Library Science degree from a school accredited by American Library Association (ALA) and Three (3) years of experience as a librarian, including one (1) year of management experience. (select one)

+ Yes

+ No

04

Describe your experience working in libraries. (If you do not have any experience please put N/A)

05

How many years of verifiable supervisory experience do you have, including staff, support staff, or volunteers?

+ Less than 1 year

+ 1 year – less than 3 years

+ 3 years – less than 5 years

+ 5 years or more

+ No experience

06

Briefly describe your supervisory experience with staff, support staff, and /or volunteers (If you indicated that you do not have experience, please put N/A)

07

Please indicate your proficiency level in Microsoft Word & Excel, and Internet Research.

+ Beginner (ex: create basic documents and/or spreadsheets with limited experience with other functionalities)

+ Intermediate (ex: insert page breaks, header/footer, and/or generate auto-calculating and basic cell formatting)

+ Advanced (ex: insert table of contents, generate tables, create mail merge and/or conditional formatting, table formatting, sort/filter cells, cell data validation/ consolidation)

+ No Experience

08

What supervisory experiences do you have? Check all that apply.

+ Coaching and mentoring staff members

+ Creating desk schedules

+ Training staff

+ Handling customer comments

+ No supervisor experience.

09

Briefly describe your experience developing partnerships and conducting outreach to the community. (If you indicated that you do not have experience, please put N/A)

10

Please indicate the languages, which you are fluent (read, write, and speak). Check all that apply:

+ English

+ Spanish

+ Chinese

+ Vietnamese

+ Arabic

+ French

+ Other Languages

+ I am not bilingual

11

Customer service jobs such as this one can often involve stressful interactions with customers on a daily basis and requires dealing with people who may become upset with you or be disruptive and confrontational. How comfortable are you with diffusing these types of interactions?

+ Very Comfortable (I remain calm and enforce rules consistently and feel empowered to call police when necessary)

+ Comfortable (I seek assistance for more difficult situations).

+ Very Uncomfortable (I don’t feel comfortable in high-stress situations and seek backup often or delegate to someone else).

12

Do you have a valid/current driver license?

+ Yes

+ No

13

Select from the follow that best describes your library experience.

+ Less than 3 years of library experience

+ 3 years of library experience

+ 4 years of library experience

+ 5 years of library experience

+ 6 or more years

+ No library experience

Required Question