• Dispatcher

    Waste Connections (Johnson City, TX)


    **Waste Connections** has an opening for a **Dispatcher** to join the team at our site in **Johnson City,** **TX.** In this position you will be taking calls as well as emails from our customer service representatives and dispatching our drivers to the customers. This is a very fast-paced position that requires strong computer skills, excellent communication skills, and the ability to multi-task and work under pressure.

     

    As a member of our world class Dispatch Team, you will feel like you’re a part of something bigger than yourself. Our team works together towards a common goal, making our Customer Service the best in the industry!

     

    Monday-Friday Occasional Saturdays from 8:00am – 5:00pm or 6PM, typically working 10-hour days.

    POSITION SUMMARY:

    + Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.

    + Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.

    + Assisting driver(s) when a pickup or delivery is in question before servicing.

    + Scheduling and dispatching work to various employees and departments throughout the day.

    + Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.

    + Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.

    + Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.

    JOB REQUIREMENTS:

    + High school diploma or equivalent is a must.

    + 2 years of Dispatcher experience in a transportation or logistics atmosphere _preferred_ .

    + Strong typing skills

    + Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc.)

    + Excellent organization and communication skills, both orally and written.

    WHAT WE OFFER:

    + Competitive pay!!

    + Excellent benefits including medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to “Connect with Your Future”.

    + Garbage is very stable, and we work year-round!

     

    If you have any questions or need help with your application, feel free to call the

     

    _Apply today_ and Connect with Your Future!

     

    Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.